School of Health Sciences

Improvement, Power, Professionalism and Citizen Leadership 

Develop an understanding and appreciation of how patients, clients, relatives and carers can take a key role in healthcare safety improvement and quality.

 

Fact file
Course code NURS4160
Target students

Professionals with an interest in developing improvement initiatives in health and social care settings.

Prerequisite

Professionals associated with or leading in health, veterinary and social care settings as an example.

Credits 20
Level 4
Duration

April 2025 to May 2025

Price

£1,389.00 (home students) 

£2,511.00 (international students)

Please contact us directly to discuss NHS pricing.

Application deadline

2nd December 2024

 

Overview

This course considers:

  • The perspective of the public and patients, relatives and carers as key contributors to safe care and improvement of quality 
  • How to engage the public and patients, relatives and carers appropriately in quality improvement 
  • The use of patient feedback in designing improvement interventions 
  • Philosophy, background and common structures of involvement and engagement, and awareness of person-centred public involvement in research and education 
  • Working with patient and public led initiatives and exploring the value of co-production 
 

Course learning outcomes

  • Critically examine the literature regarding the benefits and concerns about patient and public involvement in quality improvement and the relationships between patient-centred care, joint decision making and quality improvement
  • Appraise existing patient safety incident reports to highlight the value of patient engagement and contrast key messages from recent national patient safety and quality reports regarding organisational harm
  • Describe, design and interpret measures of patient and public feedback on their experience of care and develop strategies to incorporate these within area of specialised practice
  • Critically examine approaches to responding to patient complaints at the level of the individual practitioner, service manager, and organisational leader; including the disclosure of harm and Duty of Candour
  • Develop strategies on how to involve patients in quality improvement activity
  • Articulate the potential benefits of patient narratives to support patient safety education and training in own healthcare contexts
 

How you will learn

Blended learning. Lecture engagement, guided online study, tutorials and independent learning.

 

Total student activity: 200 hours

 

Course dates

8th, 22nd & 29th April 2025
6th & 13th May 2025
 

 

Ways to apply for this course

When applying through MyNottingham please search and select ‘Health Sciences – No Award’ and enter the Module Code and Title of your chosen module in the Personal Statement section of the application form.

 

Postgraduate 

Study at postgraduate level and add 20 credits to your learning record.

 
 

 

 

Have a question?

Email our CPD team

 

School of Health Sciences

Medical School
Queen's Medical Centre
Nottingham, NG7 2HA

telephone: +44 (0)115 95 15559
email: HS-CPD@exmail.nottingham.ac.uk