Organisational Aspects of Risk, Safety and Quality

This course considers:

• The strategic and operational structures and approaches to risk and its management at the organisational and policy level
• The social, political and cultural dynamics of organising and managing for safety, including the role of regulatory bodies and patient-public involvement in guiding and governance of system change
• Concepts and methods of organisational learning and change along with monitoring and implementing improvement
• The concept of organisational and professional culture in relation to safety and improvement
• The utilisation and challenges of quality improvement when located in a systems context

• Critically analyse how organisations assess and manage risk and deal with organisational failures
• Assess the strategies used for effective governance of quality and patient safety and appraise their implementation in various settings
• Discuss the impact that engaging patients can have on improvement strategies and assess the approaches used to engage patients in these efforts
• Explore the role of regulators, commissioners and other professional bodies in monitoring and guiding system change
• Assess the characteristics of high performing healthcare systems and judge the effectiveness of current systems in adopting and implementing these strategies
• Understand the role and effectiveness of safety cases in guiding system changes

Blended learning. Lecture engagement, guided online study, tutorials and independent learning.

Total student activity: 200 hours