Project Transform

What is Project Transform?

Project Transform was just one part of Global Strategy 2020, our initiative to strengthen education and research, improve on existing quality and offer a unique international approach for our students.

Aligning processes across the UK, China and Malaysia campuses, the project marked the beginning of a new journey towards continuous improvement and student excellence, transforming the way that the University delivers certain student services.



Implementation phases

Student Service Centres
The most noticeable difference around campus was the introduction of new Student Service Centres. We now have Service Centres spread across our UK campuses, with three on University Park and one each at QMC, Jubilee, Sutton Bonington, City Hospital and Royal Derby Hospital. These are places where students can get help on a range of administrative processes and queries related to their course or the wider student experience. Visit the Student Services website to find out more.
Student Services department
We established a new Student Services department to oversee our Student Service Centres and to manage and improve our administrative processes. For the first time we brought the wide ranging expertise of our Faculty administrative staff together into one organisation in order to share knowledge and ways of working. Find out more about Student Services on Workspace (login required).
Optimised Admissions and Enquiries processes
We have introduced new software and processes to support our Admissions and Enquiries teams. This consisted of the implementation of a new PeopleSoft software system called Campus Solutions, which allows our teams to work more efficiently and collaboratively. Find out more about the new Admissions system.
Malaysia implementation

The Campus Solutions software offered us an end-to-end student records system, meaning that all student administrative processes can be completed in one place and kept in one record. The system will enable an integrated view of the entire Nottingham student journey.

We’ve also built a portal called MyNottingham, where students can access their record and carry out their part of these administrative processes. MyNottingham and Campus Solutions are integrated so the records seen by a staff member will automatically be updated if a student makes a change – and vice versa.

Malaysia was the first campus to use Campus Solutions and MyNottingham, with new functionality brought online through the academic cycle. Using our experience there, we’ve been able to identify and resolve issues before they affect the other two campuses.

China implementation

Campus Solutions was rolled out in phases to staff and students in Ningbo, China. Find out more about the implementation in China.

UK Direct Admissions and Teacher Training

The Admissions team initially started using Campus Solutions to manage UCAS applications. Use of the system was later extended to Direct Admissions and UCAS Teacher Training applications.

Find out more about the launch of Campus Solutions for UK Direct Admissions and Teacher Training.



UK Campus Solutions implementation
The Campus Solutions student records system was rolled out for staff and students in the UK to use from January 2019. The Finance part of the system will be available for students to use from summer 2019.  


Find out more

Staff and students at the University of Nottingham can learn more about Project Transform at the following locations:

Student Services overview

Staff can view information on the Campus Solutions Workspace pages

Campus Solutions blog


What are the next steps?

The introduction of the new software and Student Service Centres are part of a journey towards excellence. We are continuing to ensure that we build upon the new model and improve services and systems in line with the needs of our students.

Project Transform

Kings Meadow Campus
Lenton Lane
Nottingham, NG7 2NR