'Supporting underserved patients with their medicines': a patient / professional co-produced education intervention for community pharmacists and their support-staff to improve the provision and delivery of Medicine Use Reviews (MURs) to underserved communities 

Project Duration

April 2016 - March 2019

Funder

Department of Health, National Institute for Health Research (DH NIHR)

Project Staff                             Staff Institutions

Aims

This study aims to investigate whether a co-produced  e-learning resource can change the attitudes and behaviour of pharmacy staff to improve the provision of MURs to underserved communities. 

Objectives

Primary objectives:

• Co-produce with patients (from underserved communities) and pharmacy teams, an e-learning resource designed to change the attitudes and behaviour of pharmacy staff to improve the provision of MURs to underserved communities
• Evaluate the impact of the e-learning resource on pharmacist and support-staff's reported attitudes and behaviour scores of delivering MURs to underserved communities
• Characterise pharmacist and support-staff's experience of the e-learning resource, acceptability and explore barriers and facilitators to its successful implementation

Secondary objectives:

• Explore patients’ existing experiences of their medicines and support received from professionals; and how by receiving the MUR, this affects patient’s knowledge and use of medicines and perceptions of the pharmacist

Methods

Mixed Methods:

Before/after questionnaire survey interviews.

Stage of Development

Project commences 1 April 2016.