When creating items in the CMS, please check you are not including special characters, punctuation or multiple hyphens in the filename.
If you enter a page title with multiple spaces between words (perhaps by copying and pasting the title from another document), the filename will auto-complete, replacing the multiple spaces with hyphens (eg bad-----filename.aspx). The CMS then reads these hyphens as a special character, which can cause the page not to load.
If you are having problems with a page which refuses to load, despite being live, please check the file name for special characters.
To change the filename:
- Edit your page
- Click on ‘Properties’
- Amend ‘File name’
- Save, Preview and Submit/Approve your page