Emergency - 0115 95 18888
Security - 13013
Nightline - 14985
Estates Helpline - 16666
IT Service Desk- 16677
Dealing with emergencies by using the UoN telephone system (PDF)
To set a call divert (also known as ‘follow-me’) on your telephone extension:
If you do not have the access to dial the target number from your phone manually, diverting your phone to the number will not work.
To remove a divert:
If you have already liaised with Telephone Services to have a group pick up arrangement configured, to pick up the longest ringing phone in your group:
If you are not sure whether there is a group setup, or whether all the correct extensions are in your group, please contact the IT Service Desk.
Users with a group pick up arrangement can also pick up a specific ringing extension from their phone.
If multiple phones within your group are ringing and you wish to pick up a specific extension:
Call forward settings (such as a call forward on no answer to voicemail) cannot be changed by the user.
If you require the call forward settings on your extension to be changed (either the destination number or the number of rings before forwarding the call) please contact the IT Service Desk.
Telephone extensions not in the ranges listed do not have a direct dial number associated but can be contacted by calling the University's primary published number +44 (0) 115 95 15151.
Who to contact for help with IT and telephone services
Nottingham, NG7 2RD
telephone: +44 (0) 115 951 5151
fax: +44 (0) 115 951 3666
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