STROBAEK, P and KORCZYNSKI, M, 2017. Client abuse to Public Welfare Workers: Theoretical Framework and Critical Incident Case Study Sociology. (In Press.)
CHERTKOVSKAYA, K, KORCZYNSKI, M and TAYLOR, S, 2017. The consumption of work: presentations of the meaning of work at the UK University Organization. (In Press.)
GABRIEL, Y, KORCZYNSKI, M and RIEDER, K, 2015. Organizations and their consumers: bridging work and consumption Organization. 22, pp. 629-643
KORCZYNSKI, M, 2013. Touching moments: an analysis of the skillful search for dignity within body work interactions. In: Body/Sex/Work - intimate, embodied and sexualised labour Palgrave-Macmillan. pp. 28-42
KORCZYNSKI, M, 2013. The point of selling: capitalism, consumption and contradictions. In: CLULEY, R, ed., New Directions in Critical Marketing Studies sage - London.
KORCZYNSKI, M and OTT, U, 2013. Sales work under marketization: the social relations of the cash Nexus?. In: TADAJEWSKI, M and CLULEY, R, eds., New Directions in Critical Marketing Studies Sage - London.
KORCZYNSKI, M and EVANS, C, 2013. Customer abuse to service workers: an analysis of its social creation within the service economy. In: TADAJEWSKI, M and CLULEY, R, eds., International Perspectives on Marketing Theory Sage - London.
KORCZYNSKI, M, 2011. The point of selling: Capitalism, consumption and contradictions. In: ALVESSON, M and WILLMOTT, H, eds., Critical Management Studies Sage.
KORCZYNSKI, M and MACDONALD, C, 2010. Service work. In: RITZER, G, ed., Concise Enyclopedia of Sociology Oxford: Blackwell.
KORCZYNSKI, M and MACDONALD, C, eds., 2009. Service Work: Critical Perspectives New York: Routledge.
NICKSON, D and KORCZYNSKI, M, 2009. Aesthetic Labour, emtional labour and masculinity Gender, Work and Organization. 16(3), pp. 291-299
KORCZYNSKI, M, 2009. Understanding Contradictions within the Lived Experience of Service Workers: The Customer-Oriented Bureaucracy. In: KORCZYNSKI, M and MACDONALD, C, eds., Service Work: Critical Perspectives New York: Routledge. pp. 73-90
KORCZYNSKI, M and MACDONALD, C, 2009. Service work and critical perspectives: An introduction. In: KORCZYNSKI, M and MACDONALD, C, eds., Serivce Work: Critical Perspectives New York: Routledge. pp. 1-10
ROBERTSON, E, PICKERING, M and KORCZYNSKI, M, 2008. And Spinning so with Voices Meet, Like Nightingales they Sung Full Sweet: Unravelling Representations of Singing in Pre-Industrial Textile Production Cultural and Social History. 5(1), pp. 11-31
KORCZYNSKI, M, PICKERING, M and ROBERTSON, E, 2008. The last British work songs: Music, Class and Community in the Kent hop fields of the early and middle twentieth century Management and Organizational History. 3(1), pp. 81-102
KORCZYNSKI, M and BISHOP, V, 2008. The Job Center: Abuse, Violence and Fear on the Front Line, Implications of the Risk of the Enchanting Myth of Customer Sovereignty. In: FINEMAN, S, ed., Emotions in Organizations: Critical Voices Oxford: Blackwell. pp. 74-87
KORCZYNSKI, M, HODSON, R and EDWARDS, P, eds., 2006. Social Theory at Work Oxford University Press.
KORCZYNSKI, M, 2001. Stayin Alive on the Factory Floor: An Ethography of the dialectics of music use in the workplace Poetics. 39(2), pp. 87-106
KORCZYNSKI, M, 2001. The Dialectical Sense of Humour: Routine Joking in a Taylorized Factory Organization Studies. 32(10), pp. 1421-40