What is Project Transform?
Project Transform is just one part of Global Strategy 2020, an initiative to strengthen education and research, improve on existing quality and offer a unique international approach for our students.
Aligning processes across the UK, China and Malaysia campuses, the project will mark the beginning of a new journey towards continuous improvement and student excellence, transforming the way that the University delivers certain student services.
We've already begun to make a number of changes across the University, with many more still to come. Continue reading to find out what we've achieved so far, and what changes you can expect to see in the coming months.
What have we achieved so far?
Student Service Centres
The most noticeable difference around campus is the introduction of new Student Service Centres. These were introduced on 1 August 2016 and we now have service centres spread across our UK campuses, with three on University Park and one each at QMC, Jubilee, Sutton Bonington, City Hospital and Royal Derby Hospital. These are places for students to get help with a range of administrative processes and queries related to their course or the wider student experience. Visit the Student Services website
to find out more.
Student Services department
We’ve established a brand new Student Services department to oversee our Student Service Centres and to manage and improve our administrative processes. For the first time we’re bringing the wide ranging expertise of our Faculty administrative staff into one organisation in order to share knowledge and ways of working. Find out more about Student Services on Workspace
Optimised Admissions and Enquiries processes
On 28 September 2015 we introduced new software and processes to support our Admissions and Enquiries teams. This consisted of the implementation of a new system called PeopleSoft Campus Solutions, which allows our teams to work more efficiently and collaboratively. Find out more about the new Admissions system
What does the future hold?
Full PeopleSoft Implementation
Our Admissions and Enquiries teams are already working with PeopleSoft Campus Solutions. However, the software offers us an end-to-end student records system, meaning that all student administrative processes can be completed in one place and kept in one record. We will be implementing the software across the rest of the University to support our student-focused administrative processes. The implementation dates can be found below:
- Malaysia: 12 January 2017
- China: 3 April 2017
- UK: Summer 2017 (date TBC)
MyNottingham is the name of our online self-service portal. Applicants already have access to it but we will be rolling it out to students in summer 2017. This will allow students to complete administrative processes online at any time, from any location without having to come on to campus to visit a Student Service Centre. It will be integrated with PeopleSoft Campus Solutions so that when a student makes an update or completes a process online, the updates will automatically be applied to their student record.
What will happen after Project Transform?
The introduction of the new software and student service centres will not indicate the end of the project, but rather the start of a new journey towards excellence. The service centres and the online system will be a marked improvement on the facilities available at the University today. However, we will continue to ensure that we build upon the new model and continue to improve services and systems in line with the needs of our students.