What have we achieved so far?
Student Service Centres
The most noticeable difference around campus is the introduction of new Student Service Centres. These were introduced on 1 August 2016 and we now have Service Centres spread across our UK campuses, with three on University Park and one each at QMC, Jubilee, Sutton Bonington, City Hospital and Royal Derby Hospital. These are places for students to get help with a range of administrative processes and queries related to their course or the wider student experience. Visit the Student Services website
to find out more.
Student Services department
We’ve established a brand new Student Services department to oversee our Student Service Centres and to manage and improve our administrative processes. For the first time we’re bringing the wide ranging expertise of our Faculty administrative staff into one organisation in order to share knowledge and ways of working. Find out more about Student Services on Workspace
Optimised Admissions and Enquiries processes
On 28 September 2015 we introduced new software and processes to support our Admissions and Enquiries teams. This consisted of the implementation of a new system called PeopleSoft Campus Solutions, which allows our teams to work more efficiently and collaboratively. Find out more about the new Admissions system
The PeopleSoft Campus Solutions software offers us an end-to-end student records system, meaning that all student administrative processes can be completed in one place and kept in one record. The system will enable an integrated view of the entire Nottingham student journey.
We’ve also built a portal called MyNottingham, where students can access their record and carry out their part of these administrative processes. MyNottingham and Campus Solutions are integrated so the records seen by a staff member will be automatically updated if a student makes a change – and vice versa.
On 12 January 2017, staff on the Malaysia campus started using the system for the administration of current student records and online admissions was opened up for applicants. It was followed by the launch of MyNottingham in February.
Malaysia has been the first campus to use Campus Solutions, with new functionality being brought online through the academic cycle. Using our experience there, we’ve been able to identify, and work to resolve, issues before they affect the other two campuses.
We made the student records module of Campus Solutions live in China on 28 April 2017. Staff in Ningbo can now use the system to manage student records. We are phasing in other parts of the system and interfacing systems over summer 2017. Find out more about the go-live in China.
What does the future hold?
UK Direct Admissions and Teacher Training
The Admissions team are already using PeopleSoft Campus Solutions for the administration of UCAS admissions. We will be expanding the use of the system to include Direct Admissions and Teacher Training (UTT) admissions. The implementation dates are below:
- UTT Admissions: September 2017
- Direct Admissions: October 2017
UK Full PeopleSoft implementation
From autumn 2017, we’ll be starting preparations for the launch of the PeopleSoft Campus Solutions system for student records in the UK. The Project Transform team are working on producing an updated plan following the University’s decision to reschedule the go-live. More information about the schedule for go-live will be provided at a later point.