Merchandise products
This unit of competency focuses on providing learners with the
skills and knowledge required to arrange and present merchandise in the store. It
includes the setting up and maintenance of displays and lebelling and pricing of
stock.
Delivery for you – Accepting and processing orders
Learners step through the stages of accepting and processing deliveries in a retail store. The activities address checking documents and checking and receiving deliveries.
Access and Interpret Product Information
This learning object contains information and activities on a range of tourism products including air, coach, rail and ferry travel and package tours.
Source and Provide Destination Information Advice
This learning object contains information and activities on world destinations. Includes where and how to access this type of information.
Provide Accommodation and Reception Services
This learning object contains informationand activities on performing reception duties in a hotel. Includes pre-arrival checks, welcoming guests and organising guest departure.
BCG's Hal Sirkin on 'Globality' and the New Two-way Street of Global Business
According to Hal Sirkin, senior partner and managing director at The Boston Consulting Group, The age of globalization is over. In its place is a new reality that Sirkin and BCG colleagues Jim Hemerling and Arindam Bhattacharya define in their recently published book, GLOBALITY: Competing with Everyone from Everywhere for Everything. In an interview with Knowledge@Wharton, Sirkin describes how rapidly developing economies like India and China have changed global business from a one-way street be
Bloodshed in Iraq
A car bomb explodes northeast of Baghdad on the same day Iraqi security forces say they foiled a plot to bomb the French embassy in Baghdad. Deborah Lutterbeck reports.
123: How to make friends and gain influence … by losing employees
Fighting to attract and retain the best talent is still important but letting employees go, even in good times, is also beneficial, says a research team led by INSEAD faculty Andrew Shipilov and Frederic Godart.
Lukashenko sworn in amid controversy
Belarussian President Alexander Lukashenko is sworn in for a fourth term in office after winning a December election by a landslide.
LRA Event Part 2: Marcus Bleasdale
Remarks and slideshow from photojournalist Marcus Bleasdale. Images by Marcus Bleasdale. To see more on the LRA, visit: http://pulitzercenter.org/projects/africa/lords-resistance-army-hunt-africas-most-wanted
Facebook raises $1.5 bln
Summary of business headlines: Facebook raises $1.5 billion; Hu heads home with high U.S. marks; GE profits up, but Bank of America posts loss; Dow streak: eight winning weeks.
LRA Event Part 4: Joe Bavier
Journalist Joe Bavier discusses the need to explain the crimes of the LRA to the world. To see more on the LRA, visit: http://pulitzercenter.org/projects/africa/lords-resistance-army-hunt-africas-most-wanted
Ex-Vivendi CEO found guilty
A Paris court delivers a guilty verdict in the trial of Jean-Marie Messier, former CEO of the media conglomerate Vivendi.
Sci-fi inspires Augmented Reality
A virtual vision of the Berlin wall, a digital representation of the World Trade Center and a magical augmented reality tour of Beatles landmarks are among the 'Layars' drawing attention to a technology called Augmented Reality.
American Revolution - Cartoon Overview
This professionally-made video from Brain Pop uses simple terms and cartoon animation to help explain the events during the Revolutionary War. Some key vocabulary terms and names include: Lexington, Paul Revere, Samual Prescott, Midnight Ride, Minutemen, Second Continental Congress, George Washington, Thomas Paine, Common Sense, Declaration of Independence, Saratoga, Benedict Arnold, Benjamin Franklin, Valley Forge, John Paul Jones, guerrilla warfare, Yorktown, and Lord Cornwallis. Run time 04
Spain's trashiest hotel turns heads
Madrid's newest hotel is unlikely to receive many recommendations from top travel guides, but it is making tourists stop and take notice.
Hu concludes US visit
On the final day of his four-day visit to the U.S., Chinese President Hu Jintao spoke to students at a leading Chicago high school with a focus on foreign language programs. Jon Decker reports.
Digital Britain
Digital Britain - UNSPECIFIED
Keywords:UNSPECIFIED
A Year in Focus - Assessing Gordon Brown Part 1
In this podcast Doctor Steven Fielding takes a look back at Gordon Brown's first half-term in office.
In this, the first of three episodes, Doctor Fielding rates the Prime Minister on his performance in International Relations.
Doctor Fielding works in the University's School of Politics and International Relations. He is an expert in
Steven Fielding














