Postroom Services - Receiving Personal Postal Items at the University

 

With the wider and increased usage of shopping and the ordering of goods from the internet, it has become clear that the University postal service is delivering a considerable number of personal items across all of the campuses, as an alternative to home delivery.

A number of the mail delivery services take their bulk shipments of deliveries to the Post Room at King's Meadow Campus and the University delivery team deliver as an internal service to Schools and Departments.

There are a number of potential conflicts and operational inefficiencies with dealing with personal items alongside normal University mail at unit level.  In response to this issue, a new centralised service for the delivery and collection of personal items will be introduced from 1 February 2014, operated by the Estates Office central mailroom facility at King's Meadow Campus.  The individual ordering the goods is responsible for providing the appropriate delivery address.

If the goods are for University business then the normal postal address should be put on the order.

If the item is of a personal nature then the following address MUST be used:

Name
University of Nottingham
Department/School
King's Meadow Campus
The Post Room
Lenton Lane
Nottingham
NG7 2NR

The inclusion of 'The Post Room' in the delivery address will differentiate the mail from University mail.

Collection can be made from the Post Room counter at KMC from Monday to Friday 7.00 am - 5.15 pm.  There will be no charge for this service.  Where required, the mailroom staff will provide a signature to couriers for delivered items.  Items will be held in the Post Room and you will be notified by email that your item has arrived.  The item will be held for collection for 3 weeks and then it will be returned to sender.

If Schools and Departments are concerned they are receiving personal items that should not have come to the delivery point, these items can be returned to KMC marked for 'The Post Room' to be held for the individual to collect by the Mail Services team.

Should you have any queries in relation to this service, please do not hesitate to contact the Mail Room, tel: 0115 951 3011.

Regards.

Chris Jagger
Chief Estates & Facilities Office

Posted on Friday 10th January 2014