Quality Manual

Admissions feedback, appeals and complaints

This page contains information on the procedure for feedback, reviews and complaints related to admissions. Its content is primarily directed at applicants but may also be of interest to staff and students across all of the UK, China and Malaysia campuses.

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Includes: legislation implications; correspondence with the applicant

The University of Nottingham receives a considerable number of applications per place and as entry is competitive, it is, regrettably, unable to make every applicant an offer.

Due to the requirements of the Data Protection Act and the University's policy on disclosure, the University will only correspond on any issue regarding an application with the applicant themselves, unless the applicant has provided written permission for the University to discuss their application with another person (for example, a parent, guardian or school adviser) or the person is listed as the undergraduate applicant's nominated contact on UCAS.



Includes: written requests; timeframes; contact details

Due to the large volumes of applications we receive, we are unable to provide feedback to all unsuccessful applicants routinely.

However, we will provide general feedback to unsuccessful applicants upon written request (by letter or e-mail) to the Deputy Director, External Relations (Recruitment and Admissions)

The request should be received within 60 days of the University’s communication of the unsuccessful decision. The University will normally respond to requests for feedback within 28 days. 

For feedback requests, please contact us using this enquiry form.



Includes: right of appeal; additional relevant information

There is no right of appeal against the outcome of an admissions decision.

However, if additional relevant information can be provided by an applicant in support of their application - which was unavailable when the application was originally submitted - the University will take this into consideration and may review the application on the basis of such additional relevant information.

The additional information should be provided together with an explanation of why this was not available when the application was originally submitted.



Includes: applicant rights; contact details

Applicants have the right to express their dissatisfaction with the processing of their application.

Complaints should be made following the Policy on applicant complaints. For more information, please consult the following:

Policy on applicant complaints

If you wish to make a complaint, please email: admissions-complaints@nottingham.ac.uk  Email


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This content was last modified on 12 April 2022

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