Quality Manual
   
   
  

Admissions Feedback, Appeals and Complaints

The University of Nottingham receives a considerable number of applications per place and as entry is competitive, it is, regrettably, unable to make every applicant an offer.

Due to the requirements of the Data Protection Act and the University's policy on disclosure, the University will only correspond on any issue regarding an application with the applicant themselves, unless the applicant has provided written permission for the University to discuss their application with another person (eg a parent, guardian or school adviser) or the person is listed as the undergraduate applicant's nominated contact on UCAS.

Feedback 

Due to the large volumes of applications we receive, we are unable to provide feedback to all unsuccessful applicants routinely. However, we will provide general feedback to unsuccessful applicants upon written request (by letter or e-mail) to the Deputy Director, External Relations (Recruitment, Admissions, WP), (address in right hand column). The request should be received within 60 days of the University’s communication of the unsuccessful decision. The University will normally respond to requests for feedback within 28 days. 

Review

There is no right of appeal against the outcome of an admissions decision. However, if additional relevant information can be provided by an applicant in support of their application - which was unavailable when the application was originally submitted - the University will take this into consideration and may review the application on the basis of such additional relevant information. The additional information should be provided together with an explanation of why this was not available when the application was originally submitted.

Complaints

Applicants have the right to express their dissatisfaction with the processing of their application. Complaints should be made following the Admissions Complaints Policy.

Edited 17/05/2017

Further Information:

 

Data Protection

Applicant Complaints Policy

 

Queries to:

Admissions Team
The University of Nottingham
Gatehouse Lodge
Wollaton Hall Drive
Derby Road
Nottingham
NG8 1AF

admissions-complaints@nottingham.ac.uk 

 

 

 

 

 

 

Student Services

Portland Building, University of Nottingham
University Park
Nottingham, NG7 2RD

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