Need help?

Contact Student Services

We offer a lot of ways to access our service so you'll be able to find one that suits your circumstances. We can help with answering questions about your student journey, or connecting you with the right person in the university.

Self-service

FAQs

View our searchable FAQs on the student enquiry centre, we're adding to these all the time and you can easily see which ones are most popular.

Talk to the team

Ways to contact us
Live chat	Monday - Friday, 10am - 4pm, accessed from the corner of this webpage. Quick questions can be answered on live chat, which is run by humans.
Online enquiry	The student enquiry centre is available 24/7. Submit an online enquiry or view our FAQs at any time to suit you.
Visit in person	Monday - Friday, 9am - 5pm Student Service Centres are available on every campus, stop by and say hello.
Call us	Monday - Friday, 10am - 4pm Call us on 0115 748 6500 and the phone menu will direct you to the specialist team you need.
Virtual appointment	Monday - Friday, 10am - 4pm For help with your assessments or student record, arrange a Teams call with us.