Coronavirus Updates: To find out more visit Coronavirus pages.

Image of a Student Service Officer on the phone.

Get Help Online

While we're making plans to safely reopen our centres, we advise that you browse our help pages to find information before making an enquiry.

Browse MyHelp Zone List all services

Step 1: Quick Links

Browse our quick link sections below.

Getting Started

Access

Guidance

Get Connected

Life on Campus

Academic Journey

Step 2: See Frequently Asked Questions

See if your question features in our FAQs

Visit Frequently Asked Questions

Step 3: Contact our specialist services

Browse the links below to learn more about the services University of Nottingham offers and find out how to contact our specialist teams directly.

Image of a student speaking to support services.

Disability Support Services

We are here to help you if you have a disability, mental health difficulty, long-term medical condition, autistic spectrum condition, or a specific learning difference such as dyslexia, dyspraxia, dyscalculia or ADHD.

Visa and Immigration support

Our team can answer questions relating to Tier 4 visa applications or questions about other visa issues. We can also advise you on inviting your family to visit you in the UK.

A picture of a staff member answering a phone call.

Support and Wellbeing

We are here to help and we can provide practical help, advice and guidance to you to support living and studying in Nottingham.

Fees and Payments

Our team can help you through the fees payment process, including methods of payment, due dates, check balances, fee rates and regulations and more.

Funding and Financial Support

We’re here to help current and prospective students with information, advice and support around all aspects of student funding. We can help with student loans, NHS bursaries and University funds.

Step 4: Can't find what you are looking for?

Don't worry, you are still able to get in touch with us if your question hasn’t been answered by our online resources. There are a number of different ways you can get in touch with us.

For Disability Support Services, Visa and Immigration Support, Support and Wellbeing, Fees and Payments, and Funding and Financial Support, please click the links above or call +44 (0) 115 74 86500 between 9am and 5pm, Monday-Friday.

For general queries, you can get in touch with us:

Using live chat – for general enquiries, we are available from 10am-12pm and 2pm-4pm, Monday – Friday

Through the enquiry form – your query will be directed through to the correct team automatically

By email – different teams have different email addresses, so please make sure you have the correct email address before sending a message. If in doubt, use the enquiry form or live chat

Some virtual appointments with staff are available on request, if we are not able to deal with your query online.

Fill in our Enquiry form