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Covid-19 Updates: To find out more visit Covid-19 pages.
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Need help?

Student Services are here to support you. Our online services include live chat, virtual appointments, and phone calls. 

If you prefer, you can make an appointment to come and see us in person at one of our Service Centres.  

MyHelp Zone List of all our services
 

Quick Links

Browse our quick link sections below.

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Getting Started

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Access

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Guidance

 

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Get Connected

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Life on Campus

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Academic Journey

 

Can't find what you are looking for?

For quick queries, you can reach us virtually during working hours:

  • Live chat (10am-4pm, Monday-Friday)
  • By phone on 0115 74 86500 (9am-5pm, Monday-Friday)

Have a query outside of these hours? Use our enquiry form  and we will respond to you within three working days

If you need a more in-depth chat,  you can request a virtual appointment, just request one on live chat.

Visit us in person 

All of our Student Service Centres are open on Tuesday, Wednesday and Thursday, and the Student Service Centre in the Portland Building is open from Monday - Friday. You'll need to book an appointment in advance.

Submit an online enquiry
Collect your University Card
Book to visit us in person
 

 

 Contact our specialist services

Learn more about the services University of Nottingham offers or contact our specialist teams directly.

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Disability Support Services

We are here to help you if you have a disability, mental health difficulty, long-term medical condition, autistic spectrum condition, or a specific learning difference such as dyslexia, dyspraxia, dyscalculia or ADHD.
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Visa and Immigration support

Our team can answer questions relating to Tier 4 visa applications or questions about other visa issues. We can also advise you on inviting your family to visit you in the UK.
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Support and Wellbeing

We are here to help and we can provide practical help, advice and guidance to you to support living and studying in Nottingham.
 

 

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Fees and Payments

Our team can help you through the fees payment process, including methods of payment, due dates, check balances, fee rates and regulations and more.
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Funding and Financial Support

We’re here to help current and prospective students with information, advice and support around all aspects of student funding. We can help with student loans, NHS bursaries and University funds.
 

 

 

Frequently Asked Questions

See if your question features in our FAQs

Visit Frequently Asked Questions