Services for Students


Need help? 


Our Student Service Centres will be closed on Monday 29 May.  Otherwise, all centres will open as usual.


Contact Student Services 

We offer a lot of ways to access our service so you'll be able to find one that suits your circumstances. We can help with answering questions about your student journey, or connecting you with the right person in the university. 


View our searchable FAQs on the student enquiry centre, we're adding to these all the time and you can easily see which ones are most popular. 



Talk to the team

Ways to contact us

 Live chat

Monday - Friday, 10am - 4pm, accessed from the corner of this webpage. 

Quick questions can be answered on live chat, which is run by humans. 



 Online enquiry

The student enquiry centre is available 24/7.

Submit an online enquiry or view our FAQs at any time to suit you. 



 Visit in person

Monday - Friday, 9am - 5pm

Student Service Centres are available on every campus, stop by and say hello.



Call us

Monday - Friday, 10am - 4pm

Call us on 0115 748 6500 and the phone menu will direct you to the specialist team you need.

Virtual appointment

Monday - Friday, 10am - 4pm

For help with your assessments or student record, arrange a Teams call with us.



Popular topics

Students in exams

Assessment and examinations

Examination timetables and key dates

Student on a laptop


Access learning resources

Students outside Mathematics building

Pay fees

Tuition fees and regulations

Student talking to an advisor

Financial support

Information on student finance

Students in a seminar


View timetable and information

students looking at a laptop

Module choice and enrolment

Further guidance



Student Services

University Park

Please see our need help page for telephone and online contact points