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Coronavirus Updates: To find out more visit Coronavirus pages.
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Get Help Online

While we're making plans to safely reopen our centres, we advise that you browse our help pages to find information before making an enquiry.


Step 1: Quick Links

Browse our quick link sections below.




Step 2: See Frequently Asked Questions

See if your question features in our FAQs  

Visit Frequently Asked Questions 



Step 3: Contact our specialist services

Browse the links below to learn more about the services University of Nottingham offers and find out how to contact our specialist teams directly.

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Visa and Immigration support

Our team can answer questions relating to Tier 4 visa applications or questions about other visa issues. We can also advise you on inviting your family to visit you in the UK.

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Support and Wellbeing

We are here to help and we can provide practical help, advice and guidance to you to support living and studying in Nottingham.



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Fees and Payments

Our team can help you through the fees payment process, including methods of payment, due dates, check balances, fee rates and regulations and more.



Step 4: Can't find what you are looking for?

Don't worry, you are still able to get in touch with us if your question hasn’t been answered by our online resources.  There are a number of different ways you can get in touch with us.

For Disability Support Services, Visa and Immigration Support, Support and Wellbeing, Fees and Payments, and Funding and Financial Support, please click the links above or call +44 (0) 115 74 86500 between 9am and 5pmMonday-Friday.

For general queries, you can get in touch with us:

Using live chat – for general enquiries, we are available from 10am-12pm and 2pm-4pmMonday – Friday

Through the enquiry form – your query will be directed through to the correct team automatically

By email – different teams have different email addresses, so please make sure you have the correct email address before sending a message. If in doubt, use the enquiry form or live chat

Some virtual appointments with staff are available on request, if we are not able to deal with your query online.