Nottingham University Business School
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Centre for Health Innovation, Leadership and Learning (CHILL)


CHILL is Nottingham University Business School’s internationally renowned research centre dedicated to improving and innovating healthcare management and leadership. We help healthcare providers respond to and meet the challenges of changing policy, service reorganisation and care delivery.

We achieve this by:

  • undertaking cutting-edge research that underpins innovation in healthcare
  • providing consultancy services to the healthcare sector 
  • delivering world-class teaching and learning opportunities for healthcare professionals enabling them to become transformational leaders

CHILL's expertise

We support service innovation, continuous learning and transformational leadership.

Our work is focused on four key strategic service priorities:

  • improving quality and safety
  • sustaining innovation
  • integrating care organisations
  • implementation and evaluation framework

A Royal Society of Medicine and ITN Productions “Doctors of the Future” campaign collaboration with CHILL at Nottingham University Business School. 

The film includes contributions from Mr Adam Brooks, Director of the East Midlands Major Trauma Centre at Nottingham University Hospitals NHS Trust, and an Executive Healthcare MBA alumnus, Professor Justin Waring (Director of CHILL) and the Business School's Chris Mahon (Assistant Professor in Entrepreneurship).  


News and events

Is seven-day access to GP surgeries the answer to improving patient care?

A better understanding of patients’ needs is key to improving care within the NHS; patients do not actually want seven-day access to GP surgeries as suggested, according to a study from The University of Nottingham.

Read the reportAs the call to open GP surgeries at weekends once again hits the headlines, a report from the Centre for Health Innovation, Leadership and Learning (CHILL) at Nottingham University Business School, looks at whether extending the opening hours of surgeries was the key to improving patient care.

Read our blog


CHILL Seminars 2017

22nd February: Human Factors in Healthcare. 

This seminar will showcase some of the Human Factors solutions that have been trialled in the NHS and their impact. Presented by The East Midlands Patient Safety Collaborative in partnership with Health Education England, East Midlands.

Register for the February seminar


22nd March 2017: Finding the Feeling

Working in partnership with Boots and Nottingham Forest Football in the Community, CHILL were asked to evaluate the design and implementation of their sport and nutrition holiday programme for 5 to 11 year olds and their families, across communities in Nottingham. The evaluation is now complete and the Feel Good Club will continue to develop based on the success of this. 

Our CHILL seminar will present the findings of the evaluation and create an opportunity to network with those involved.

Register for the March seminar 



Executive Healthcare MBA

CHILL MBA Healthcare. Student in a lab looking down a microscopeOur quality research underpins the Business School’s Executive Healthcare MBA - a course which prepares healthcare professionals for the challenges of organising and delivering complex healthcare services. 

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Centre for Health Innovation, Leadership and Learning

Jubilee Campus

telephone: +44 (0) 115 846 6183
fax: +44 (0) 115 846 6667