Nottingham University Business School
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CHILL Centre for Health Innovation, Leadership and Learning (CHILL)

The Centre for Health Innovation, Leadership & Learning has a mission to support and enable policy-makers, service leaders and care givers to improve the organisation and delivery of health and social care. Our activities are underpinned by our commitment to working in close collaboration and partnership to ensure our work continues to meet the changing demands of policy decision-making, service organisation and care delivery.

Our mission

Our mission is accomplished in three ways:

  • First, the Centre undertakes cutting-edge and co-produced research that generates new evidence and knowledge about service innovation
  • Second, the Centre provides evaluation and consultancy services that gives partners formative and timely feedback, to enable continuous learning
  • Third, the Centre designs and delivers bespoke evidence-based teaching and learning to enhance the knowledge, skills and capabilities for transformational leadership

CHILL Strategy 2016-2021

CHILL's mission and operating model

Read the CHILL Blog

Business School from across the  lake

The Centre draws on the talents of many specialist academics in:

  • policy analysis
  • organisational research
  • public management
  • strategic leadership
  • sociology
  • economics
  • social marketing
  • technology research


The Centre for Health Innovation, Leadership and Learning (CHILL), which is a world leader in research into patient safety, service transformation and integrated care, have collaborated with Royal Society of Medicine and ITN Productions in a film featuring the Exec MBA Healthcare as part of a new “Doctors of the Future” campaign.

Are medical errors deadlier than strokes? 

CHILL shares Healthcare news 

Healthcare innovation demands understanding, not intimidation

Why comfort zones are the enemies of innovation

Author: Paul Kirkham is a researcher in the field of entrepreneurial creativity with Nottingham University Business School and co-deviser of the Ingenuity problem-solving process taught to students at its Haydn Green Institute for Innovation and Entrepreneurship (HGIIE).

For further information contact the CHILL team




CHILL - May 2016

31st May 2016

Organising Healthcare: Translational Mobilisation and The Invisible Work of Nurses.

Due to unforeseen circumstances we have unfortunately had to postpone Professor Davina Allen's seminar. We will announce the new date once it is confirmed. Please accept our apologies for any inconvenience caused.

CHILL seminars 2016

25th January 2016

Thank you to those who participated in our Healthwatch seminar on Monday 25th January 2016.

Download the Healthwatch Renal Transport project report

24th February 2016

Researcher in residence model: increasing the impact of health series research. This seminar was presented by Professor Martin Marshall and Dr Laura Eyre of University College London (UCL) on Wednesday 24th February.

Download the Researcher in Residence seminar slides

23rd March 2016

Some of us are looking at the stars: Constellations of insitutional logics and actor autonomy in sustaining healthcare innovations. This seminar was presented by Professor Graham Martin, University of Leicester on Wednesday 23rd March 2016.

20th April 2016

Can we measure health care implementation processes using Normalization Process Theory (NPT)? Development of the NoMAD survey tool. This seminar was presented by Dr. Tracy Finch, Newcastle University.

Download the NPT Nomad survey tool seminar slides

19th May 2016

CHILL and HPOM Collaborative Research Workshop.

Following the successful HPOM 2015 seminar series, we were pleased to follow-up with a collaborative research workshop.

The themes for discussion during the conference were;

  • Quality and Safety
  • Professions
  • Integrated Care
  • Hybridity

Download the HPOM workshop seminar slides

25th May 2016

Working across different worlds: exploring career opportunities in health, academia and business.

  • Are you interested in forging a career in clinical, academic and business worlds?
  • Would you like to find out more about the benefits and obstacles to these types of careers?
  • Do you have questions about how combined careers can be achieved?

Stacy Johnson, Rob Caroll and Zoey Spendlove shared their experiences of developing careers that span health/clinical, academic and business worlds and answered questions in our open panel discussion. Download information to find out more about how you can develop your own professional/clinical academic career.

Download our top tips for successful career development

For further information contact the CHILL team

The following CHILL seminars will also take place in 2016:

19th October 2016

Save the date!

CHILL Showcase event - Health Reforms in Middle Income Countries. Presented by members of the CHILL team.

Venue; A07/A08, Institute of Mental Health, Jubilee Campus, Triumph Road, Nottingham. More details to follow.

1st December 2016

This seminar will be presented by Dr Susan Clamp, University of Leeds.

Venue; A07/A08, Institute of Mental Health, Jubilee Campus, Triumph Road, Nottingham.

For further information contact the CHILL team


Research and Distress Symposium

This symposium was aimed at early career researchers and PhD students and included presentations and interactive workshops which focused on three themes:

  • Researching Distress
  • Distressing Research
  • Researcher Distress

Presentations from the Symposium are now available on our website:

Professor Helen Sampson

Dr. Julie McGarry

Dr. Sharon Jackson

Professor Arthur Bochnar

For further information contact the CHILL team

This work was supported by a Symposium/Workshop Support Grant from the Foundation for the Sociology of Health and Illness.

VIDEO: CHILL Annual Symposium 2015

Introduced and presented by:
Professor Justin Waring - Director of CHILL


Centre for Health Innovation, Leadership and Learning

Jubilee Campus

telephone: +44 (0) 115 846 6602
fax: +44 (0) 115 846 6667