IS Help

Information about who to contact for help with IT and Library facilities.

IT help

IT support for staff and students

Phone the IT Helpline on 0115 95 16677
For student IT enquiries email the Student IT Helpline
For staff IT enquiries email the Staff IT Helpline
IT Helpline hours: Monday to Friday 8am - 6pm. Saturdays 10am - 4pm (except Bank Holidays and closure days)
The main student IT help point is located at the Cripps Computing Centre South building, open Monday to Friday 9am – 4.45pm, except Tuesday when it opens at 9.15am and Friday when it closes at 4.30pm
Password queries - please check Password Manager information first
Student Network Service (SNS) queries - Phone 0115 95 13396 or email the SNS Helpline. For more information visit the SNS Support webpage.

For support regarding the University's libraries including references, resources, loans and facilities

Phone 0115 95 14514 during Hallward Library Lending Desk hours
Fill out the Library Helpline form
Our Library Teams can help with a range of queries.
Please refer to the Manuscripts & Special Collections information for our rare or unique materials

Telephone Services offer help and advice on any telephone related faults or issues and broken network points

Faults with connectivity on the data network should be reported to the IT Helpline.

King's Meadow Campus
Lenton Lane
Nottingham, NG7 2NR

Please see our Help and support page for
telephone and email
contact points