Digital and Technology Services
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IT Induction

Take a moment to watch the videos on this page and read our online materials.

If you have any questions, attend one of our virtual drop-in sessions.

For help and support, there are a various options available.



Welcome to your IT induction.






Activate your IT account

You should have activated your IT account as the first part of online registration.

Please ensure that you set your security questions and change your password.

Student IT account


Connect to WIFI

Stay connected wherever you are across our UK campuses.

'eduroam' is the main wireless network and you will need to connect once you arrive.

Get connected


Set up MFA

Many services will require you to use Multi-Factor Authentication (MFA) to approve access.

We recommend installing Microsoft Authenticator app on your smartphone and setting up MFA on your account.

Setting up MFA


Cyber safety

Stay safe online, avoid phishing attempts and make sure you set strong passwords.

Secure your devices, data and protect your information and online privacy from attacks.

IT security


Get Microsoft Office and Teams

You can install the latest Office apps on up to any five devices for free.

Download Microsoft Teams as you'll be using this throughout your studies. 

Microsoft 365


Get specialist software

We provide a wide range of software that you can install on your personal device.

Or, you can access software 24/7 on a fully configured virtual university computer.

Find software


Watch lectures with Engage (Echo360)

Replay lectures anytime – 24/7 access to content. Record your notes for future review.

Access via Moodle or Echo360 website and app. Learn more about first access to Engage.

Introduction to Engage



Virtual drop-in sessions

Currently, there are no virtual drop-in sessions available. Please contact the virtual Smart Bar where you can ask our student peers any follow-on IT questions.


Need help?

We offer student peer support and IT experts to help you resolve IT queries.


Need help?

If you're struggling please get in touch with the team

self service portal

Self Service Portal

Submit and track requests to solve your IT issues

check service status

Check service status

Updates on the University's core IT services




University of Nottingham

University Park
Nottingham, NG7 2RD

telephone: +44 (0) 115 951 5151
fax: +44 (0) 115 951 3666
email: Contact us