Digital and Technology Services

IT Induction hub

Get started here and find all the information you need to get up and running with IT at the university.



Welcome to the student IT Induction hub

Your first step is knowing what to bring with you, read our 'what you need' information below to find out.

Next, watch the videos and read our materials online on the Before you start and When you start pages. Completing the steps on these pages will help prepare you for when you arrive and start your studies.

Attend your IT Induction and check the help and support we offer, from in-person support in halls to our dedicated Smart Bar and IT Service Desk teams.

Before you start
Before you start
When you start
When you start

What do you need?

Check our advice on what equipment you need and see what software and services you get: 

check_circle   You will need access to a phone, tablet and/or laptop device to set up Multi-Factor Authentication (MFA). MFA will be required for security on your Microsoft account and will also allow you to access services such as the Windows Virtual Desktop.

check_circle   We recommend you have a suitable laptop to work on. Check the general specifications on the Equipment advice page and contact your school or department if you have any queries.

check_circle   Get Microsoft Office for free.  All students can install the latest Microsoft apps on up to five devices. 

check_circle   Access a range of specialist software. Find and install your course software on our store or use the Windows Virtual Desktop to access software without the need to download on your personal device.

check_circle   Connect to Wi-Fi and use printers and PCs on campus. We have eduroam Wi-Fi across all campuses, printers are available in halls and many locations and there are PCs in libraries and computer rooms.


Need help?

There are a number of ways you can get both 1-2-1 and remote support to help you get up and running with your devices and IT equipment in your first few weeks.

Find a Student IT Tutor when you arrive into university halls or contact our dedicated Smart Bar and IT Service Desk experts to help you resolve IT queries.

Help and support


This page was last updated on 02 October 2023 at 14:23 (GMT)

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