Need Help?

Digital Support

Need Help?

 

Student IT induction

Start your induction and get ready for when you start. Need help? Ask our dedicated IT tutors for support



 

Submit a support or service request

Experiencing technical problems? Our team are on hand to get you back up and running

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Self Service Portal
 

 

How we can help

check_circle   Software, Equipment, and university systems

check_circle   Complete a form to log an IT fault or request

check_circle   Check the status of your enquiries

check_circle   For students and staff

 

 

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Service Desk
 

 

How we can help

check_circle   Software, Equipment, and university systems

check_circle   Open Monday - Friday, 8am - 6pm

check_circle   Call us on 0115 95 16677

check_circle   For students and staff

 

 

 

1-2-1 Support

Ask our team a quick question or arrange an on-site visit

 

Smart Bar
Smart Bar
 

 

How we can help

check_circle   IT accounts, Laptops, Mobile phones, Email, Software, System access, Microsoft 365

check_circle   Community Q+A

check_circle   Quick response via Microsoft Teams

check_circle   For students

 

 

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Campus IT Support
 

 

How we can help

check_circle   Technical support with IT and AV equipment

check_circle   Purchasing technical equipment

check_circle   Book an appointment for on-site assistance

check_circle   For staff

 

 

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Laptop Loan and Repair
 

 

How we can help

check_circle   Loan a laptop for 30 days free of charge

check_circle   Software and hardware repairs for personal devices

check_circle   Advice on resolving technical issues

check_circle   For students

 

 

Related Services

If your query relates to any of the below, please contact the relevant department:

 

Student Services

 
 

 

Libraries