Information Services

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Issue 44                                                                                                                          October 2011




Enhanced eStaffProfile to be launched

An upgraded version of eStaffProfile, the system used to store your personal details to manage your profile on the University website, will go live on Tuesday 18 October.

The new system will:

  • have improved facilities for the maintenance of key information about staff
  • incorporate facilities for researchers to record details of their academic publications – this replaces the existing ‘My Publications’
  • allow School managers to amend and maintain information about groups and their members.

We encourage everyone to use eStaffProfile to create and update their profile and publication records to ensure that up-to-date information appears on the University website.

This upgrade also has significance as the University prepares for REF 2014, the Research Excellence Framework that determines the quality and impact of universities’ research.

Information from eStaffProfile will be used in conjunction with other REF tools currently being developed here to manage and streamline the ways in which the University will gather information and prepare it for submission.

To use eStaffProfile go to and click on either the Me or Research tabs.

Update to the Information Security policy

Protecting the campus network from attack remains a challenge. Recent periods of heightened activity have seen the campus email filtering service intercepting up to 100,000 email-borne viruses per month. One million messages are processed per day and 80% of these on average are quarantined as spam. Increasing numbers of attacks via the web and portable devices have seen the campus web proxy service and desktop anti-virus software intercepting a further 220,000 items of malware per month at peak times.

With these risks in mind, the Information Security policy has been revised for 2011/12 and published on the Workspace PDF file icon. The policy applies to all members of the University and aims to protect the institution from security problems and raise awareness of information security issues across the University.

The latest version has been simplified with many sections being combined and terms updated. A new section has been introduced which covers the responsibilities of “third party” service providers and users have been placed at the top of lists of responsibilities to highlight the importance of individual actions regarding information security.

The policy is a “living” document that will be reviewed annually as threats, technology and best practice change. The schedule for revising the document is as follows:

  • December 2011: Initial call for suggestions for the 2012/13 policy (via IT Reps)
  • March 2012: Initial draft of the 2012/13 policy available for review and comment on IS website
  • May 2012: Final policy draft ready for approval by IS and University Management
  • August 2012: New policy published to website ready for 2012/13 academic year

Information Services has been working with other groups within the University including the Research Knowledge Transfer Board, Audit Committee and Internal Audit to look at ways to improve the Information Security policy, security practices and procedures. We will continue to keep colleagues informed of developments in this area as they progress.

BlackBerry network issues

BlackBerry services on both University and personal devices may be currently affected due to a worldwide problem with the BlackBerry network.

This is being investigated by Research In Motion (RIM) as a priority. Further information about the issue can be found on the BBC and Research in Motion websites.

IT Helpline

The helpline is staffed between 8am and 6pm, Monday to Friday, and between 10am and 4pm Saturdays excluding Bank Holidays and University closure days.

IT Support teams

  • Support teams

If you have any comments, please contact Caroline Gregory.



Information Services

King's Meadow Campus
Lenton Lane
Nottingham, NG7 2NR

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