eBulletin information technology developments for the University September 2010
Improvements to Exchange service
The University’s new Exchange 2007 service will provide improved email and calendar functions when migration starts on Monday (27 September).
Migration to the updated version (from the 2003 version) has previously been publicised and, following a pilot in Information Services, is being rolled out across the University over the next three weeks.
Most of the improvements are to the Outlook Web Access (OWA) functionality, where as well as seeing a new log- in page, users will be able to change settings to see a blind/low vision version after they log on for the first time or in General Settings in the Options tab.
Other improvements include:
the service has a closer resemblance to the Outlook version with more options, including RSS feeds
navigation buttons have been moved from the side to the top of the screen
Internet Explorer users can check their mailbox size by placing the cursor over their name, enabling them to better manage their mailboxes
the University’s corporate branding has been used
Scheduling assistant (in calendar) enables user to select a suggested time to invite delegates to meetings
users will be able to see more details of colleagues’ commitments in the ‘Planning a Meeting’ function, where they have access to their calendars
Out of Office settings enable users to set different messages, with timed release, to internal and external contacts (internal replies are sent to emails sent from within Exchange and not @nottingham.ac.uk)
Migrations will take place over the next three weeks. As users are migrated they will:
be able to access Outlook or other clients (including BlackBerrys) to see existing mail but not to send or receive new email
be able to see their previously downloaded calendars
not be able to use OWA during each mailbox migration
receive a message that their mailbox is currently unavailable if trying to send or receive mail during the migration
Migrations will happen out of hours. Time taken will depend on the size of the user’s mailbox, but will not take more than a couple of hours.
Improvements respond to student feedback
Improvements have been made to the IT and library services provided to students from the start of Session.
These changes, and others planned, have been made in response to student feedback about IT and library services at The University of Nottingham.
Laptop power sockets
over 500 new laptop power sockets have been provided across the Hallward, Greenfield, George Green, Business and James Cameron-Gifford libraries
Laptops and PCs
the number of laptops available for loan in the libraries has been increased by 40 percent to 140
additional PCs and benching have been provided in cafes in the Clive Granger and Law and Social Sciences buildings and also in the Portland Building atrium
PCs are available outside the Student Services Centre in the Portland Building
wireless coverage has been improved in the Trent Building and Hallward Library
Information about these, and other planned changes will be publicised to students over the next few months.
PC Finder service launched
A new service has been launched, providing students and staff with locations of available PCs in Information Services computer rooms, libraries and teaching rooms around the UK campuses.
Called PC Finder, it can be accessed at http://pcfinder.nottingham.ac.uk from PCs and smart phones and quickly identifies the location of available PCs, rather than users having to go to the area in person to look for a free terminal.
The information, which is updated every three minutes, is also shown on local plasma screens. For example, in Hallward Library, the screen shows a summary of PCs available in the library, together with maps of each area on that level as well as a summary of nearby buildings with their computer availability.
Induction publications for new students
Information on how to start using IT and library services has been published to all new students for the start of Session.
Copies of all publications are also available online at: http://www.nottingham.ac.uk/is/gettingstarted.aspx
Print versions were distributed through halls, Schools (for Postgraduates) and libraries.
As in previous years, Information Services will be asking its Students’ Communications Panel to provide feedback on the information and suggest how it can be improved for 2011/2012.
Any comments and suggestions are always welcome, please email IS Marketing and Communications.