External Relations

My staff page is returning a 500 error, why is this?

Question:
My staff page is returning a 500 error, why is this?
Answer:

If you've setup a staff listing page and when you preview it is shows a 500 server error see if one of the following solutions fixes the error:

  • Correct staff unit ID is used in the correct subsitedata.xml file
  • People are listed in the group in eStaffProfile
  • Staff roles that people are assigned to are set to show on the web
  • .htaccess file is published within your people (or similar) folder
  • subsitedata.xml file is published