Effectively interacting and engaging patients who are under-served

Activity: Your personal development plan

People are generally not aware or expect a Medicines Use Review to be offered and may decline because they don't know what is involved, how long it will take or simply 'catch them off guard'. It is easier if we build up a rapport and adapt our approach according to the individual in front of us.

The following strategies have been co-developed by people from under-served communities and pharmacy team members.

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