Quality Manual
 

Monitoring

This page explains the purpose and responsibilities surrounding monitoring, its associated documentation and feedback. This information is primarily directed at staff but may also be of interest to students across all UK, China and Malaysia campuses. 

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1.0 Purpose

This page outlines the processes, roles and responsibilies around the University's monitoring of programmes.
 

2.0 Key Principles

2.1 Overview

Includes: expectations of Schools; responsibility of the School (at UNUK); involvement of the international campuses

Schools are expected to monitor each of their courses to ensure that no major difficulties have arisen and that appropriate opportunities for improvement have been identified. This information feeds into a wider cycle of quality assurance and in turn enhances the student experience on programme.

All taught programmes leading to a University award must be monitored, including those offered at the international campuses; this includes sub-degree and taught postgraduate courses. Other issues to be considered will be requirements of accrediting bodies and any issues arising from collaborative course provision. Joint Honours courses and other joint degrees must be monitored by the lead School. Undergraduate and postgraduate programmes will be monitored on separate cycles.

Degree Apprenticeships have a separate Monitoring process, see Related Regualtions, Policies and Procedures for further details.

The School at the UK campus (UNUK) must also ensure that programmes run at the international campuses (either separately or jointly across campuses) will be included in deliberations at School level.

At the module level, the minimum requirement is for each module convenor to consider any changes needed to their modules and to submit these amendments to the School for approval.

 

2.2 What does monitoring include?

  • Handling and consideration of External Examiners' reports
  • External confirmation of standards
  • Review of modules, including changes to curriculum, delivery and assessment, and any changes (in response to changes in programme learning outcomes and otherwise)
  • How changes have been communicated to students
  • Feedback from students 
  • Consideration of how exceptional regulations have been applied
 

2.3 Responsibilities

Includes: Schools; Education Excellence team; Planning, Performance and Strategic Change; Students' Union; Quality and Standards Committee

Schools

Schools are required to complete a monitoring return for each programme run in the year reported on (monitoring reflects on the previous cycle of activity). The UK head of School has responsibility for Quality Assurance (QA) activity (which can be delegated by way of a Statement of Responsibilities) and must ensure coverage of programmes, on all campuses, in returns. 

Feedback from previous reports, External Examiner reports, student feedback, in-School activity and changes, must be reflected upon to produce a written account and a summary of the actions which will be taken as a result. The return may encompass a number of related courses which are being monitored together. The completed return must be returned to the Education Excellence team by the designated deadline.

If you have any problems or queries relating to this page, please email: monitoring@nottingham.ac.uk  Email

The Education Excellence team

The Education Excellence team will provide Schools with lists of the programmes for which reports are expected. Previous reports and External Examiner reports will be made available on the Monitoring SharePoint, which can be found below. The team will provide advice and guidance to Schools to support the process. 

When returns have been completed by the School, the Education Excellence team will complete the relevant sections of the forms ahead of review by Quality and Standards Committee (QSC). Education Excellence will also provide comment on the External Examiners’ reports and responses received, including confirmation of their view of the achievement of UK threshold academic standards. 

An overview report of the process, including External Examiner comments on comparison across campuses, positive and negative themes and an analysis of reports received from Schools will be produced for QSC. 

The Students' Union

The Students' Union will complete a Monitoring Student Feedback form, which include pro forma questions on student engagement and experience and return these to the Education Excellence team for review by QSC.

Quality and Standards Committee

QSC receive and review all completed Monitoring returns and Monitoring Student Feedback forms, and complete a Pro Forma for each School. This includes a review of a summary of External Examiner comments on comparison across campuses and report any issues or areas of best practice to the Chair of QSC.

The Chair of QSC will produce a summary report, by reviewing the Pro Forma produce by the Committee, for the Education and Student Experience Committee. 

For more information on QSC, please consult the 'Related Regulations, Policies and Procedures' section below.

 

2.4 Submission forms, feedback and workspace

Includes: template for research programmes; template for taught programmes 

Links to the Research Monitoring Form and Taught Monitoring Form can be found in the ‘Related Regulations, Policies and Procedures’ section below.

Monitoring Forms, please email as an attachment to: monitoring@nottingham.ac.uk  Email

2.4.1 Feedback

Schools will receive feedback following consideration of their Monitoring submissions by Quality and Standards Committee (QSC); this includes the completed Monitoring returns, Monitoring Student Feedback Forms and completed QSC Pro Forma. This will be made available to Schools on the Monitoring SharePoint, which can be accessed in the 'Related Regulations, Policies and Procedures' section below.

 

3.0 Related Regulations, Policies and Procedures

 

4.0 Version Control Table

Version Control Table
 Version Number Purpose/Change Approving Committee Date
 1.0 Reformatted to align with new University of Nottingham Policy Management Framework based on content last modified on 14/06/2023  QSC April 2025
       
       
 
If you have any problems or queries relating to this page, please contact:

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This content was last modified on 01 May 2025

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