The Estates Helpdesk allocates jobs relating to the maintenance of the University's UK estate. The problems that we deal with are varied and include, for example: joinery, cleaning, electrics, heating, glazing, grounds, lifts, painting, plumbing, portering, signs, surveying, engineering and waste removal, to name but a few.
Please note that this page and its contents are designed for the Estates Helpdesk and is for building maintenance (joinery, plumbing, electrical), grounds work, pest control, transportation of items and confidential waste and domestic services (building attendants and cleaning) etc.
If you have a general University enquiry then you will need to contact the main University switchboard on 0115 9515151.
PLEASE NOTE A MINIMUM OF ONE WEEKS’ NOTICE WILL NEED TO BE PROVIDED FOR ANY NON URGENT REQUESTS.
If your request is urgent - please can you contact the help desk for advice on what to do next. (as you may be required to check in advance that your request can be done at short notice)
If you are unable to access the online works request form then please call us on the number below to submit your request via the telephone.
Phone: 0115-9516666 (or 16666 internally)
Online Works Request Form:
Calls will be recorded for training and quality purposes.
Hours of operation: 8.00am to 5.00pm Monday to Friday (out of hours calls are responded to by Security on ext 13013).
Information on Room Booking.
Once you have confirmed your room booking please check that the room is set up in the style you require for your event. If not you will need to put in an on line works request to have it altered to the style set up you require.