Quality Manual

Central Support Services


The following central support services are responsible for providing student support and development. 

Accessibility – Academic and Disability Support, and the ACCESS Centre

The Accessibility Team provides specialist student-led support to enable disabled students to flourish as independent learners. 

Academic Support Tutors provide support for Specific Learning Differences (dyslexia, dyspraxia and AD(H)D) students via the provision of small group work and one to one sessions. Disability Support Advisers support students who have a disability, long-term medical condition and/or mental health condition. 

The Accessibility Team co-ordinate a network of Disability Liaison Officers, appointed in each school as a point of reference on disability issues. The Accessibility Team and the Disability Liaison Officers work together to ensure the University keeps abreast of relevant legislation and the implementation of the Disability Action Plans (embedded in the Educational Enhancement and Assurance Reviews).

The University of Nottingham ACCESS Centre (UNAC) is a recognised assessment centre registered with and accredited through DSA-QAG (Disabled Students' Allowances Quality Assurance Group). UNAC is also a member of NNAC (National Network of Assessment Centres).  The UNAC provides assessments for students who are applying for Disabled Students’ Allowances.  

Accommodation Office

The Accommodation Office provides assistance in finding suitable accommodation and information provision relating to the same.

Careers and Employability Service 

The Careers and Employability Service provides structured support in acquiring and developing the knowledge and skills required in managing career development, including:

  • awareness of opportunities including access to information about the widest possible range of potential careers and further study;
  • awareness of their own characteristics, interests and values, and of the impact of these on career choice and decision-making;
  • the making of career plans and decisions, and strategies for their implementation;
  • the development of effective job-seeking skills and behaviours; and 
  • support and guidance in producing effective applications for employment and further study including, where appropriate, an effective CV.

Counselling Service

Counselling is a free, confidential service available to all student and staff members. Counsellors are professionally qualified and work within the ethical framework for good practice as published by British Association for Counselling and Psychotherapy. 

Financial Support

Financial Support provides information about financial matters (including fees, student loans, bursaries and scholarships), as well as access to hardship support and information on the same.

The Office for Global Engagement

The Office for Global Engagement is responsible for the recruitment and welfare of international students at the University. An experienced team of dedicated staff advise and support students from their initial enquiry, throughout the application process and give ongoing support on issues such as immigration, employment, finance, personal and family concerns, and academic difficulties.

Centre for English Language Education

The Centre for English Language Education (CELE) at The University of Nottingham provides English language and academic study skills support for international students. Pre-sessional courses are for students intending to study at Nottingham and who need to improve their academic language and study skills.  In-sessional courses provide support for students during their studies at Nottingham. CELE credit-bearing courses in English Language and academic development are available to exchange, study abroad and other undergraduate international students. The Centre can support academic departments through bespoke and short courses to improve students' English for academic purposes. Finally, CELE is able to run pre- and in-service teacher training courses for teachers of English as a Foreign Language and English for Academic Purposes.

The Graduate School

The Graduate School provides a focus for postgraduate education and represents the needs of postgraduate students within the University. The school offers a comprehensive range of research training courses to all postgraduate research students to enable them to make the most of their research activities. Presentation skills courses are also available and should be taken by anyone applying for one of the prestigious prizes offered by the Graduate School to support research students who wish to present their research at a national or international conference

Other support services available to students include:

Student Services

Portland Building, University of Nottingham
University Park
Nottingham, NG7 2RD

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