BSc (Hons) (University of Manchester), PhD (University of East Anglia)
Professor of Organisational Behaviour and Psychology
Department: Organisational Behaviour and Human Resource Management
Centre/Institute: Centre for Health Innovation, Leadership and Learning
+44 (0) 115 9515254
C17 (North Building, Jubilee Campus)
Carl Macrae is an applied psychologist specialising in the management, governance, regulation and improvement of safety and resilience in complex sociotechnical systems. His work primarily focuses on healthcare and transport, with a particular interest in the governance of artificial intelligence and autonomous systems.
Carl's research uses a range of ethnographic and qualitative methods to understand the sociotechnical sources of risk, safety, reliability and resilience in critical systems; the practical work of interpreting and learning from disruptive events; and the social, cultural and organisational processes involved in managing and regulating risk and enacting learning and improvement.
Carl regularly advises organisations, regulators and policymakers on challenging safety and risk issues. He is currently the National Professional Advisor for Patient Safety at England's health and care regulator, the Care Quality Commission (CQC). Previously, his work led to a Parliamentary inquiry and subsequent establishment of the first national, learning-focused safety investigation body for healthcare in England, the Healthcare Safety Investigation Branch (HSIB). He has acted as Specialist Advisor and been called as an expert witness to Parliamentary Select Committee inquiries on these issues and the associated legislation.
Carl is Professor of Organisational Behaviour and Psychology in the Centre for Health Innovation, Leadership and Learning
at Nottingham University Business School. He is also Professor II in the SHARE Centre for Resilience in Healthcare at University of Stavanger, Norway; Visiting Professor of Human Factors and Digital Safety at Halmstad University, Sweden; and a Fellow of the British Psychological Society.
Previously he has been a Health Foundation Improvement Science Fellow, Special Advisor at the NHS National Patient Safety Agency, Associate Director of Research and Evaluation at the Healthcare Safety Investigation Branch and an ESRC Postdoctoral Fellow. He has held academic appointments at Imperial College London, London School of Economics, University of Oxford and University of Leicester. He has also been an academic visitor at Stanford University, University of California San Francisco, Australian National University and Cranfield University.
Carl is module convenor of the following modules:
Ethics, Governance and Risk (BUSI4047)
Details of all modules can be found on MyNottingham
system safety, incident investigation, risk regulation, organisational sensemaking, improvement science
Carl is currently leading on the following projects:
- Autonomous incidents: Exploring strategies for monitoring, understanding and learning from failure in autonomous systems
- Stage 2: Patient and family involvement in serious incident investigation: a co-design approach to develop national and local guiding processes
Carl is currently supervising the following Research Students:
Nguyen Anh Thoai Le