Journal Articles
Piacentini, M.; Hibbert, S.; Hogg, M. (2013), "Consumer resource integration amongst vulnerable consumers: care leavers in transition to independent living", Journal of Marketing Management, pp. 1-20.
Hibbert, S.; Piacentini, M.; Hogg, M. (2012), "Service recovery following dysfunctional customer participation", Journal of Consumer Behaviour, Vol.11 (4), pp. 329-338.
Hibbert, S.; Winklhofer, H.; Temerak, M. (2012), "Customers as resource integrators: towards a model of customer learning", Journal of Service Research, Vol.15 (3), pp. 247-261.
Chatzidakis, A.; Smith, A.; Hibbert, S. (2009), "Do I need it, do I, do I really need this?: Exploring the Role of Rationalization in Impulse Buying Episodes", Advances in Consumer Research, Vol.36, pp. 248-253.
Hibbert, S. (2009), "All in the mind: How the psychology of giving can inform fundraising", Caritas, Vol.Issue 18, (May), pp. 33-35.
Chatzidakis, A.; Hibbert, S.; Smith, A. (2007), "Why People Don't Take their Concerns about Fair Trade to the Supermarket: The Role of Neutralisation", Journal of Business Ethics, Vol.74 (1), pp. 89-100.
Hibbert, S.; Smith, A.; Davies, A.; Ireland, F. (2007), "Guilt Appeals: Persuasion Knowledge & Charitable Giving", Psychology and Marketing, Vol.24 (8), pp. 723-742.
Chatzidakis, A.; Hibbert, S.; Smith, A. (2006), ""Ethically Concerned, yet Unethically Behaved": Towards an Updated Understanding of Consumer's (Un)ethical Decision Making", Advances in Consumer Research, Vol.32, pp. 693-698.
Hibbert, S.; Hogg, G.; Quinn, T. (2005), "Social Entrepreneurship: Understanding Consumer Motives for Buying the Big Issue", Journal of Consumer Behaviour, Vol.4 (3), pp.1-14.
Hibbert, S.; Horne, S.; Tagg, S. (2005), "Charity Retailers in Competition for Merchandise: Examining How Consumers Dispose of Used Goods", Journal of Business Research, Vol.58 (6), pp.819-828.
Sullivan, M.; Hibbert, S. (2005), "The Music Collector", European Advances in Consumer Research.
Chatzidakis, A.; Hibbert, S.; Mitussis, D.; Smith, A. (2004), "Virtue in Consumption", Journal of Marketing Management, Vol.20 (5/6), pp.527-544.
Felzenstien, C.; Hibbert, S.; Vong, G. (2004), "Is the Country of Origin the Fifth Element in the Marketing Mix of Imported Wine? A Critical Review of the Literature", Journal of Food Products Marketing, Vol.10 (4), pp.73-84.
Docherty, S.; Hibbert, S. (2003), "Examining Company Experiences of a UK Cause Related Marketing Campaign", International Journal of Nonprofit and Voluntary Sector Marketing, Vol.8 (4), pp.378-389.
Barkworth, L.; Hibbert, S.; Horne, S.; Tagg, S. (2002), "Giving at Risk? Examining Perceived Risk and Blood Donation Behaviour", Journal of Marketing Management, Vol.18 (3), pp.905-923.
Caldwell, C.; Hibbert, S. (2002), "The Influence of Music Tempo and Musical Preference on Restaurant Patrons' Behaviour", Psychology and Marketing, Vol.19 (11), pp.895 - 917.
Hibbert, S.; Hogg, G.; Quinn, T. (2002), "Consumer Response to Social Entrepreneurship: The Case of The Big Issue in Scotland", International Journal of Nonprofit and Voluntary Sector Marketing, Vol.7 (3), pp.288-301.
Hibbert, S.; Piacentini, M.; Al Dajani, H. (2002), "Understanding Volunteer Motivation for Participation in a Community-based Food Co-operative", International Journal of Nonprofit and Voluntary Sector Marketing, Vol.8 (1), pp.30-42.
Hibbert, S.; Tagg, S. (2001), "Shopping Motivation: Investigating the Shopping Process and Outcomes of the Retail Experience at a Craft Fair", Journal of Marketing Management, Vol.17 (3/4), pp.341-366.
Piacentini, M.; Hibbert, S.; Al Dajani, H. (2001), "Diversity in Deprivation: Exploring the Grocery Shopping Behaviour of Disadvantaged Consumers", International Review of Retail, Distribution and Consumer Research, Vol.11 (2), pp.141-158.
Combes, E.; Hibbert, S.; Hogg, G.; Vary, R. (2000), "Consuming Identity: The Case of Scotland", Advances in Consumer Research, Vol.27.
Weir, L.; Hibbert, S. (2000), "Building Donor Relationships: An Investigation of the Role of Relationship and Database Marketing by Charity Fundraisers", Service Industries Journal, Vol.20,2, pp.114-132.
Caldwell, C.; Hibbert, S. (1999), "Play That One Again: The Effect of Music Tempo on Consumer Behaviour in Restaurants", European Advances in Consumer Fundraisers, Vol.4.
Hibbert, S.; Horne, S. (1997), "Donation Dilemmas: A Consumer Behaviour Perspective", Journal of Non-profit & Public Sector Marketing, Vol.2, pp.261-274.
Hibbert, S.; Horne, S. (1996), "Giving to Charity: Questioning the Donor Decision Process", Journal of Consumer Marketing, Vol.13, pp.4-13.
Stone, J.; Horne, S.; Hibbert, S. (1996), "Shopping Motives in Alternative Retail Formats: The Case of the Car Boot Sale", International Journal of Retail and Distribution Management, Vol.24, pp.4-15.
Hibbert, S. (1995), "The market positioning of British Medical Charities", European Journal of Marketing, Vol.29 (10), pp. 6-26.
Hibbert, S.; Horne, S. (1995), "To Give or Not to Give: Is that the Question", Advances in Consumer Research, Vol.2.
Reports for external body
Hibbert, S.; Go, J.; Callaghan, F.; Soultana, L. 2011, "Turning customer insight into targeted and effective service delivery", in NHS East Midlands Regional Innovation Fund..
Chapters in Books
Hibbert, S. (2013), "Charity Communications: Shaping Donor Perceptions and Giving", in Routledge Companion to Philanthropy, forthcoming 2013.
Bosangit, C.; McCabe, S.; Hibbert, S. (2009), "What is told in travel blogs? Exploring travel blogs for consumer narrative analysis", in Hopken, W.; Gretzel, U.; Law, R. (ed) Information and Communication Technologies in Tourism 2009: Proceedings of the International Conference in Amsterdam, The Netherlands, pp. 61-72, Wien, Springer-Verlag.
Hibbert, S.; Smith, A. (2001), "Consumer Behaviour", in Malcolm Warner (ed) International Encyclopaedia of Business and Management, pp.1034-1044, London, Thompson Learning.
Horne, S.; Hibbert, S. (1998), "Consumer Behaviour and Charitable Giving", in Gabbott, M; Hogg, G (ed) Consumers and Services, London, John Wiley.
Conferences
Bailey, A.; Hibbert, S.; Winklhofer, H. 2013, "The Role of Learning in Consumer Value Co-Creation Activities", at European Association for Consumer Research, Barcelona, Spain.
Bailey, A.; Hibbert, S.; Winklhofer, H. 2013, "Planning and Resource Integration in Consumer Learning Value Creation", at Naples Forum on Service, Ischia, Italy.
Caruana, R.; Singleton, S.; Hibbert, S.; Le Beller, M. 2013, "Corporate-Consumer Communication: Exploring Dialogue and Dialectics.", at The Co-Construction of Citizenship, EGOS, Toronto..
Singleton, S.; Hibbert, S.; Caruana, R. 2012, "Co-creating CSR Knowledge in Corporate-Consumer Communication: From Monologue to Dialogue", at International Colloquium on Relationship Marketing, Nottingham Trent University. Best paper prize..
Singleton, S.; Hibbert, S.; Caruana, R. 2012, "From Monologue to Dialogue: Mapping Dialogical Traditions within Co-Creation and Corporate Social Responsibility.", at Corporate Responsibility Research Conference, BEM - Bordeaux Management School. Best paper prize.
Sobhy, T.; Winklhofer, H.; Hibbert, S. 2012, "The Impact of Customer Education on Co-creation Behaviour.", at American Marketing Association Servsig International Service Research Conference, Hanken School of Economics, Helsinki..
Sobhy, T.; Winklhofer, H.; Hibbert, S. 2012, "The Effect of Customer Education on Co-Creation Behaviour: A Multichannel Approach.", at Academy of Marketing Conference, University of Southampton.
Piacentini, M.; Hibbert, S.; Hogg, M. 2011, "Young People Leaving Foster Care: Navigating the Marketplace.", at 7th CRAWS Conference, Manchester..
Chuah, S.; Hibbert, S. 2010, "Moral Emotions and Altruistic Giving", at The Asia Pacific Regional Meeting of the Economic Science Association, University of Melbourne.
Temerak, M.; Winklhofer, H.; Hibbert, S. 2010, "Managing Customer Participation Through Customer Education: A Research Agenda", in the American Marketing Association Summer Educators\' Conference, Boston, U.S.A..
Hibbert, S.; Chuah, S. 2009, "Appealing to Moral Emotions: Examining Donor Responses to Fundraising Ads Through a Dictator Game Experiment", at NCVO/VSSN Conference, University of Warwick.
Hibbert, S.; Piacentini, M.; Hogg, M. 2009, "Aberrant Service Consumer Bahaviour and Coping", at Merketing and Public Policy Conference, Washington DC.
Temerak, M.; Hibbert, S.; Winklhofer, H. 2009, "Managing Customer Participation Through Customer Education", at EIASM Workshop on Service Dominant Logic.
Temerak, M.; Winklhofer, H.; Hibbert, S. 2009, "Bridging the Gap Between Customer Education and Customer Co-creation, Customer Citizenship Behaviours", at Academy of Marketing Conference, Leeds Metropolitan University.
Chatzidakis, A.; Smith, A.; Hibbert, S. 2008, "Exploring the role of rationalization in impulse buying episodes", at Association for Consumer Research Conference, San Francisco, USA.
Hogg, M.; Hibbert, S.; Piacentini, M. 2008, "Consumption and Social Stigma in Identity Projects: Stories from Fostered Children", at Consumer Culture Theory Conference, Boston.
Leong, V.; Ennew, C.; Hibbert, S. 2008, "Cues to Improve Tangibility of Financial Services: An Empirical Evaluation", at Academy of Marketing Conference, University of Aberdeen, July.
Leong, V.; Ennew, C.; Hibbert, S. 2008, "The Role of Personal Values in Consumer Visualisation Strategies for Services Marketing Advertisements", at Acadmy of Marketing Conference, University of Aberdeen, July, Services Marketing track prize winner.
Devlin, J.; Lunt, P.; Hibbert, S. 2007, "Towards a Framework for Evaluating Consumer Detriment", at American Marketing Association Marketing and Public Policy Conference 2007.
Hibbert, S.; Piacentini, M.; Hogg, M. 2007, "Care Leavers' Transition to Independent Living", at European Advances in Consumer Research Conference, Milan.
Sullivan, M.; Hibbert, S. 2005, "The Music Collector", at European Advances in Consumer Research, Gotenburg.
Chatzidakis, A.; Hibbert, S.; Mitussis, D.; Smith, A. 2004, "Virtue in Consumption", at Academy of Marketing Conference, University of Gloucestershire, July.
Hibbert, S.; Piacentini, M. 2004, "Grocery Shopping on a Low Income: How do People Cope?", at European Association for Consumer Research, UCD, Dublin.
Felzenstien, C.; Hibbert, S. 2003, "The Effects of Country of Origin on UK Consumers' Perception of Imported Wines", at European Marketing Academy Conference, Strathclyde, Glasgow.
Hibbert, S.; Piacentini, M. 2003, "Grocery Shopping on a Low Income: How Do People Cope?", at European Association for Consumer Research Conference 2003, June, Dublin.
Hibbert, S.; Hogg, G.; Quinn, T. 2002, "Consumer Engagement with Social Entrepreneurship", at European Marketing Academy Conference, Braga, Portugal.
Hibbert, S.; Home, S. 2002, "Consumer Perceived Value in Disposal Behaviour", at Academy of Marketing (AM) Conference, Nottingham.
Hibbert, S.; Horne, S. 2002, "Consumer Motives for Donating Goods to Charity Shops: Giving or Getting Rid?", at European Marketing Academy Conference, Braga, Portugal.
Hibbert, S.; McDermott, L.; O'Donohoe, S.; Piacentini, M. 2002, "The Interpretation of Financial Services Advertising and Low Income Consumers", at Consumer Research Academy Workshop Series (CRAWS), UMIST, Manchester, April 2002.
Ireland, F.; Hibbert, S.; Smith, A.P. 2002, "Consumer Response to Guilt Appeals for Charitable Donations", at 2nd Arts and Non-Profit Marketing Colloquium, London Metropolitan University.
Combes, E.; Hibbert, S.; Hogg, G.; Vary, R. 2001, "Scotland as a Brand: Consumption and Identity in the 21st Century", at European Marketing Academy Conference, Bergan, Norway.
Horne, S.; Hibbert, S. 2001, "Merchandising for Charity Retailing: Consumer Donations of Used Goods", at Arts and Non-profit Marketing Colloquium, Henley.
Horne, S.; Hibbert, S. 2001, "What to do with the Unwanted? How Consumers Dispose of Used Goods", at European Marketing Academy Conference, Bergan, Norway.
Hibbert, S.; Piacentini, M.; Al Dajani, H. 2000, "Socially Excluded? Exploring the Grocery Shopping Behaviour of Consumers in a 'Deprivation Area'", at American Marketing Association Winter Educators' Conference.
Piacentini, M.; Hibbert, S.; Tagg, S.; Al Dajani, H. 2000, "Shopping Behaviours of the 'Socially Excluded'. Examining the Diversity of Experience", at Consumer Research Academy Workshop Series (CRAWS).
Docherty, S.; Hibbert, S. 1999, "Cause-related Marketing: Case Study of a UK Charity", at Researching the Voluntary Sector Conference.
Hibbert, S. 1999, "The Role of Mood in Shopping Motivation", at European Marketing Academy Conference.
Alorbi, K.; Hibbert, S.; Horne, S.; Tagg, S. 1998, "'Dedication's what you need' - How do you get it from donors?", at European Marketing Academy Conference.
Hibbert, S. 1998, "In the Mood - or not? Exploring the functional perspective of mood", at European Marketing Academy Conference.
Hibbert, S. 1996, "Developing a Self-Report Mood Measurement Scale for Use in Consumer Behaviour Research".
Hibbert, S.; Horne, S. 1996, "Donor Decision Making: A Comparison with Consumer Decision Making", at European Marketing Academy Conference.
Hibbert, S. 1994, "Discrimination Amoungst Generic Competitors: The Case of British Medical Charities", at Marketing Educators Group (MEG) Conference.
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