IT Services
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Welcome to your IT induction. This year we're doing things differently.

  1. Take a moment to watch the videos on this page and read our online materials.

  2. If you have any questions, attend one of our virtual drop-in sessions.

  3. For help and support, there are a number of options available.


Activate your IT account

You should have activated your IT account as the first part of online registration.

Please ensure that you set your security questions and change your password.

Student IT account

Connect to WiFi

Stay connected wherever you are across our UK campuses.

'eduroam' is the main wireless network and you will need to connect once you arrive.

Get connected

Cyber safety

Stay safe online, avoid phishing attempts and make sure you set strong passwords.

Secure your devices, data and protect your information and online privacy from attacks.

Information security

Get Microsoft Office and Teams

You can install the latest Office apps on up to any five devices for free.

Download Microsoft Teams as you'll be using this throughout your studies. 

Office 365

Get specialist software

We provide a wide range of software that you can install on your personal device.

Or, you can access software 24/7 on a fully configured virtual University computer.

Find software

Virtual drop-in sessions

To compliment your online induction, we are offering all students the opportunity to attend a virtual drop-in session where you can ask our experts any follow-on IT questions. Drop-in sessions will be held online via Microsoft Live Events.

If you have a question please fill in this online form in advance of attending your preferred session or alternatively you can post a message in the chat. 

How to join - at the time of your preferred session, please click on the relevant timeslot below.

Date Time
Friday 18 September 11am - 12noon

2pm - 3pm
Friday 25 September 11am - 12noon

2pm - 3pm
Friday 2 October 11am - 12noon

2pm - 3pm

Need help?

We offer student peer support and IT experts to help you resolve IT queries. 

Get peer to peer help

Student IT tutors

Fellow students are on hand day and evening during start of term to help with IT questions.

Get virtual support

Smart Bar

Our virtual Smart Bar offers student peer support to help you resolve IT queries.

Get help 24/7

IT Service Desk

Our dedicated IT Service Desk is available 24/7 to help with all your IT needs. Call 0115 95 16677.


Additional resources

Student Guide to Digital Learning

Teaching and learning at the University is going to be a bit different this year. The Student Guide to Digital Learning supports you with your studies whether you're joining us for your first year or returning for your fifth. You'll learn to how to access and engage with online lectures and learning resources, and you'll be able to consult advice on online communication and collaboration, focus and motivation, and looking after your digital wellbeing. Click the picture to get started.

Student Guide to Digital Learning

View the guide



University of Nottingham

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telephone: +44 (0) 115 951 5151
fax: +44 (0) 115 951 3666
email: Contact us