Literature and Systematic Reviews: Service Level Agreement
The Literature and Systematic Review Service Level Agreement outlines the core services that UoN Libraries provides from the resources available, ensuring there is a consistent service and expectations of the student, researcher and librarian are met. There is no charge for these services. This agreement applies to other types of evidence synthesis review, e.g. scoping reviews.
Available to all students (UG, PGT, PGR), researchers and academic staff
UoN Libraries provides the following services:
- Online resources to help with constructing a search strategy, using subject-specific databases, tools to manage references and the stages involved in conducting a literature or systematic review.
- Access to online training materials and regular online training workshops covering information literature searching and using EndNote.
- Literature Searching Support (UG and PGT students only), Library Helpline (help with locating resources) and EndNote support.
Available to PGRs, researchers and academic staff – all of the above, plus:
Services for researchers
| Literature Review | Systematic Review (Evidence Synthesis) |
|---|
| Consultation and guidance for refining search strategies for your literature review, including using subject headings. Feedback on a search strategy designed for your primary database. Guidance on translating your search strategy to work on key databases/resources. |
Consultation and guidance for refining search strategies for your systematic review, including using subject headings. Feedback on a search strategy designed for your primary database. Guidance on translating your search strategy to work on key databases/resources. |
| Consultation and support with using EndNote. |
Consultation and support with using EndNote and library-supported evidence synthesis software. |
| |
Consultation and support for identifying other resources to search, including searching the grey literature. |
PGRs, researchers and academic staff requesting input from a librarian will:
- Email the Research Support team, providing details of the research question, a link to an online draft search strategy and protocol (if available). Alternatively, please fill in our dedicated form (UoN login required), which will capture the information we need to support you.
- If the librarian has provided substantial input, acknowledge this in the publication, in accordance with the International Committee of Medical Journal Editors (ICMJE) for defining the roles and responsibilities of authors and contributors.
The following services are not provided:
- Execution of searches, deduplication of results and creation of a reference management database.
- Screening and analysis of the results.
The agreement is reviewed annually for currency, accuracy and completeness. Significant individual changes may be made throughout the year as the need for them arises.
Last updated: April 2025