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Help and support

Library staff are happy to help with all of your enquiries. Look out for members of staff wearing green lanyards. 

Your University Journey online course

Watch our library induction video eLibrary Service Status

Member of staff helping a student at a drop down station

Ask us for help


IT help

Who to contact for help with IT and telephone services

Call the IT Service Desk on 0115 95 16677

Log a support call Smart BarsService Status


Getting started

 Student essentials - hints and tips for new starters.

Glossary - a guide to frequently used words in libraries that you may not know 


Copyright law affects both staff and students.

Find out how copyright laws affect you

Lost your University Card?

Contact Estates Office to request a replacement card.

University Card FAQs




Libraries, Research and Learning Resources

King's Meadow Campus
Lenton Lane
Nottingham, NG7 2NR

Please see our Help and support page for
telephone and email
contact points