Nottingham University Business School
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Professor Andrew Smith

BSc (Bradford), Mphil (Reading), PhD (Stirling)
Professor of Consumer Behaviour

Division: Marketing
Centre/Institute: Centre for Research in the Behavioural Sciences
E-mail: Andrew.P.Smith@nottingham.ac.uk
Tel: +44 (0) 115 8467650
Location: B30 (North Building, Jubilee Campus)

Andrew is currently Associate Dean for Research and Chair in Consumer Behaviour. He was previously an associate professor until 2013. Prior to joining Nottingham Andrew worked as a research fellow and lecturer at the University of Stirling. Andrew has taught on various modules during his time here and recently won the school UG teaching prize for Marketing Strategy (2013).

Research Interests
Consumer behaviour & psychology; Behavioral analysis & clustering;Time series analysis of behaviour; Ethical decision making

Administrative Roles
Director of the N-LAB
Director of MSc Business Analytics
I am module convenor of the following modules:


Undergraduate

Marketing Analytics (N12414)
Current Research Activities
To date I've had work published in a many leading journals on various aspects of consumer decision making and behaviour, customer loyalty schemes and data privacy issues relating to them, behavioural data analysis, and retailing.

I have worked on a number of funded research projects for Research Councils UK (RCUK), ESRC, EPSRC, DFID, ERC, Scottish Office, European Union and The Office of Fair Trading among others. These projects have been undertaken with the involvement of various commercial organisations (including Alliance Boots, Experian, Tesco, M&S, Dairy Farm, Co-Op).

In 2002 I won the overall best paper prize and consumer behaviour track prize at the Academy of Marketing conference for a paper discussing the potential of chaos theory in consumer research. This work is also on-going although it is now more generic and concerned with the evolution of choice over time, analysis of Big Data and data science applications in consumer behaviour research.

I am currently the principal investigator on a two year RCUK funded project entitled 'Neo-Demographics: opening developing world markets by using personal data and collaboration' (value 620,000, €700,000 , $1000,000). This project examines the use of Big Data analytics in retailing and service provision in the UK, Tanzania, China & Malaysia. Other on-going research is concerned with temporal analysis of purchase behaviour and depth behavioural analysis of consumers' transaction records.

I am also a CI on the EPSRC grant: 'From Human Data to Personal Experience' (2015) - value 4,062,954. This funds the Horizon Institute (Digital Economy Research). Recently I also secured funding as CI for the 'Big Data & Resilience' call (DFID/ERC/ESRC).
I am currently supervising the following Research Students:

Georgiana Avram
John Harvey
Myria Kkalis
Will Darler
 

Publications prior to 2005



Publications prior to 2005

Journal Articles

Aarset, B.; Beckmann, S.; Bigne, J.; Beveridge, M.; Bjorndal, T.; Bunting, M.J.; McDonagh, P.; Mariojouls, C.; Muir, J.F.; Prothero, A.; Reisch, L.; Smith, A.; Tveteras, R.; Young, J.A.(2004)., "The European Consumers' Understanding and Perceptions of Organic Food", British Food Journal, Vol.106 (2/3), pp.93-105.

Chatzidakis, A.; Hibbert, S.; Mitussis, D.; Smith, A.(2004)., "Virtue in Consumption", Journal of Marketing Management, Vol.20 (5/6), pp.527-544.

Smith, A.; Sparks, L.(2004)., "All About Eve", Journal of Marketing Management, Vol.20 (3/4), pp.363-385.

Smith, A.; Sparks, L.; Hart, S.; Tzokas, N.(2004)., "Retails Loyalty Scheme Construction and Delivery: Exploring the Employee Dimension", International Journal of Retail and Distribution Management, Vol.32 (4/5), pp.190-204.

Smith, A.; Sparks, L.(2003)., "Retail Loyalty Schemes: Results from a Consumer Diary Study", Journal of Retailing and Consumer Services, Vol.10(2003), pp.109-119.

Fitchett, J.; Smith, A.(2002)., "Consumer Behaviour in an Unregulated Market: The Satisfaction and Dissatisfaction of Illicit Drug Consumption", Journal of Consumer Behaviour, Vol.1 (4), pp.355-368.

Smith, A.(2002)., "Three Scenarios for Applying Chaos Theory in Consumer Research", Journal of Marketing Management, Vol.18 (5/6), pp.517-531.

Smith, A.; Fitchett, J.(2002)., "The first time I took acid I was in heaven: a consumer research enquiry into youth illicit drug consumption", Management Decision, Vol.40 (4), pp.372-382.

Smith, A.; Sparks, L.(2001)., "Planning for small-scale Retailing: Evidence from Scotland", Planning Theory and Practice, Vol.2, pp.227-292.

Smith, A.; Young, J.A.; Muir, J.F.(2001)., "Pricing under uncertainty: the volatile case of Scottish Fish Auctions", International Quarterly Journal of Marketing, Vol.1 (2/3/4), pp.263-280.

Smith, A.; Sparks, L.(2000)., "Understanding the role and function of the independent small shop: the situation in Scotland", International Review of Retail, Distribution and Consumer Research, Vol.10,2, pp.205-226.

Smith, A.; Sparks, L.(2000)., "The Independent Small Shop in Scotland: A Discussion of Roles and Problems", Scottish Geographical Journal, Vol.116, pp.41-58.

Hart, S.; Smith, A.; Sparks, L.; Tzokas, N.(1999)., "Are Loyalty Schemes a Manifestation of Relationship Marketing", Journal of Marketing Management, Vol.15, pp.541-562.

Smith, A.; Young, J.A.; Gibson, J.(1999)., "How Now, Mad-cow? Consumer Confidence and Source Credibility During the 1998 BSE Scare", European Journal of Marketing, Vol.33 (11,12), pp.1107-1122.

Smith, A.; Young, J.A.; Gibson, J.(1997)., "Consumer Information and BSE: Credibility and Edibility", Risk, Decision and Policy, Vol.2, pp.41-51.

Smith, A.; Young, J.A.; Muir, J.F.(1997)., "The Use and Under-use of Multiple Correspondence Analysis: Revelations from Beyond the Plot", Journal of Targeting, Measurement and Analysis for Marketing, Vol.5, pp.265-279.

Young, J.A.; Smith, A.; Muir, J.F.(1996)., "Market Analysis Using Multiple Correspondence Analysis: The Case of Consumer Acceptance of African Catfish", Aquaculture Research, Vol.27, pp.283-291.

Young, J.A.; Smith, A.; Muir, J.F.(1996)., "Re-presenting the Individual Fisherman: An Attitudinal Perspective on One PO's Membership", Marine Policy, Vol.20, pp.157-169.



Chapters in Books

Hibbert, S.; Smith, A.(2001)., "Consumer Behaviour", in Malcolm Warner (ed) International Encyclopaedia of Business and Management, pp.1034-1044, London, Thompson Learning.



Conferences

Chatzidakis, A.; Hibbert, S.; Mitussis, D.; Smith, A., 2004, "Virtue in Consumption", at Academy of Marketing Conference, University of Gloucestershire, July.

Smith, A., 2003, "Exploring the Underlying form of Consumers 'Product' Choices", at AM 2003.

Smith, A.; Sparks, L., 2003, "Making Trades: Loyalty Cards as Consumer Surveillance", in European Association for Consumer Research Conference 2003, June, Dublin.

Smith, A.; Sparks, L., 2003, "Who Cares if they Know What Kind of Toilet Paper I Buy? Loyalty Schemes, Consumer Privacy and Retailer Knowledge", at Academy of Marketing 2003.

Aarset, B.; Beckmann, S.; Bigne, J.; Beveridge, M.; Bjorndal, T.; Bunting, M.J.; McDonagh, P.; Mariojouls, C.; Muir, J.F.; Prothero, A.; Reisch, L.; Smith, A.; Tveteras, R.; Young, J.A., 2002, "The Organic Labelling Regime and the European Consumer: The Case of Aquaculture", at European Marketing Academy Conference.

Green, S.; Smith, A., 2002, "Impulse Purchase: A Qualitative Study of Female Shoppers", at European Marketing Academy Conference.

Smith, A., 2002, "Three Scenarios for Applying Chaos Theory in Consumer Research", at Academy of Marketing (AM) Conference.

Smith, A., 2002, "Isolationism in Consumer Research: The Curious Case of Chaos Theory", at Consumer Research Academy Workshop Series (CRAWS), UMIST, Manchester, April 2002.

Smith, A.; Sparks, L., 2002, "Can Consumers Behave Chaotically?", in European Advances in Consumer Research.

Smith, A.; Fitchett, J., 2000, "A Consumer Research Perspective on Youth Illicit Drug Consumption", at Consumer Research Academy Workshop Series (CRAWS).

Aarset, B.; Beckmann, S.; Bigne, J.; Beveridge, M.; Bjorndal, T.; Bunting, M.J.; McDonagh, P.; Mariojouls, C.; Muir, J.F.; Prothero, A.; Smith, A.; Tveteras, R.; Young, J.A., 1999, "The EU Consumer and the Polysemy of 'Organic' Food: Consumer Views on Regulation and Definition", at Academy of Marketing (AM) Conference.

Hart, S.; Smith, A.; Sparks, L.; Tzokas, N., 1999, "Consuming Loyalty: Exploring Loyalty Cards Through Diary Research", at European Marketing Academy Conference.

Hart, S.; Smith, A.; Sparks, L.; Tzokas, N., 1999, "Are Loyalty Schemes A Manifestation of Relationship Marketing", at Academy of Marketing (AM) Conference.

Smith, A.; Fitchett, J., 1999, "Consumer Behaviour and Marketing in an Illicit Market: The Case of Youth Recreational Drug Use", at European Marketing Academy Conference.

Aarset, B.; Beveridge, M.; Bjorndal, T.; McDonagh, P.; Muir, J.F.; Prothero, A.; Smith, A.; Stewart, A.; Tveteras, R.; Young, J.A., 1998, "Macromarketing and Organic Food: Orientating Research into Organic Salmon", at Macromarketing Conference.

Smith, A.; Tzokas, N.; Hart, S.; Sparks, L., 1998, "Retail Loyalty Schemes: The Providers' View", at European Marketing Academy Conference.

Tzokas, N.; Hart, S.; Sparks, L.; Smith, A., 1998, "Relationship Marketing and Loyalty Schemes: The Providers' View", at International Colloquium in Relationship Marketing.

Smith, A.; Sparks, L., 1997, "Independent Retailers and Small Shops: Issues Problems and Suggestions - Evidence from Scotland", at Academy of Marketing Science / American Collegiate Retailing Association Conference.

Smith, A.; Young, J.A., 1996, "The Unfulfilled Potential of Multiple Correspondence Analysis (MCA) in Marketing Research", at Marketing Educators Group (MEG) Conference.

Smith, A.; Young, J.A.; Muir, J.F., 1996, "Collective Action and Economic Need: The Results of an Attitude Survey of a Northern Fishing Community", at International Association for Research in Economic Psychology (IAREP) Conference.

Young, J.A.; Smith, A.; Muir, J.F., 1996, "Membership Attitudes to the Evolving Role of EU Fish Producers' Organisations: Subsidiary or Subordination in Shetland?", at International Institute of Fisheries Economics and Trade (IIFET) Conference.

Young, J.A.; Smith, A.; Muir, J.F., 1996, "Focus! It's the Consumer that Counts: New Perspectives on the Role of Consumers in Aquaculture Decision Making", at International Institute of Fisheries Economics and Trade (IIFET) Conference.

Hatcher, A.; Cunningham, S.; Holland, P.; Muir, J.F.; Smith, A.; Young, J.A., 1995, "Producers' Organisations in the UK Fishing Industry", at VIIth Annual Conference of the European Association of Fisheries Economists (EAFE).

Smith, A.; Young, J.A.; Muir, J.F., 1995, "An Attitutde Survey of Members of the Shetland Fish Producers' Organisation", at VIIth Annual Confernce of the European Association of Fisheries Economists (EAFE).



Discussion Papers

Smith, A.; Sparks, L., 2003, "Customer privacy and retail loyalty program transaction data: the case of 'sensitive' products", Nottingham University Business School Discussion Paper, Nottingham University Business School.



Reports for external body

Smith, A.; Sparks, L., 1997, "Retailing and Small Shops", in Report for the Retailing and Small Shops, Edinburgh, Scottish Office (HMSO).



Publications from 2005 to the present day

Journal Articles

Bian, X.; Wang, K.; Smith, A.; Yannopoulou, N.(2016)., "New Insights into Unethical Counterfeit Consumption", Journal of Business Research, Vol.69 (10), pp. 4249-4258, forthcoming 2016.

Bain, X.; Haque, S.; Smith, A.(2015)., "Social Power, Product Conspicuousness and the Demand for Luxury Brand Counterfeit Products", British Journal of Social Psychology, Vol.54 (1), pp. 73-54.

Harvey, J.; Smith, A.; Golightly, D.(2014)., "Giving and sharing in the computer-mediated economy", Journal of Consumer Behaviour, forthcoming 2014.

Malone, S.; McCabe, S.; Smith, A.(2014)., "The role of Hedonism in Ethical Tourism", Annals of Tourism Research, Vol.44, pp. 241-254.

Devlin, J.; Ennew, C.; McKechnie, S.; Smith, A.(2013)., "Would You Believe It? A detailed investigation of believability in comparative price advertising", Journal of Marketing Management, Vol.29(7/8), pp.793-811, DOI:10.1080/0267257X.2012.715489.

Gregory-Smith, D.; Smith, A.; Winklhofer, H.(2013)., "Emotions and dissonance in 'Ethical' consumption choices", Journal of Marketing Management, Vol.29 (11-12), pp. 1201-1223, DOI:10.1080/0267257X.2013.796320.

McKechnie, S.; Devlin, J.; Ennew, C.; Smith, A.(2012)., "Effects of discount framing in comparative price advertising", European Journal of Marketing, Vol.46(11/12), pp.1501-1522, DOI:10.1108/03090561211259952.

Chatzidakis, A.; Smith, A.; Hibbert, S.(2009)., "Do I need it, do I, do I really need this?: Exploring the Role of Rationalization in Impulse Buying Episodes", Advances in Consumer Research, Vol.36, pp. 248-253.

Smith, A.; Sparks, L.(2009)., "Reward redemption behaviour in retail loyalty schemes", British Journal of Management, Vol.20 (2), pp. 204-218.

Smith, A.; Sparks, L.(2009)., "It's nice to get a wee treat if you've had a bad week: consumer motivations in retail loyalty scheme points redemption", Journal of Business Research, Vol.62(5), pp. 542-547.

Chatzidakis, A.; Hibbert, S.; Smith, A.(2007)., "Why People Don't Take their Concerns about Fair Trade to the Supermarket: The Role of Neutralisation", Journal of Business Ethics, Vol.74 (1), pp. 89-100.

Devlin, J.; Ennew, C.; McKechnie, S.; Smith, A.(2007)., "A Study of Comparison Price Advertising Incorporating A Time-Limited Offer", Journal of Product and Brand Management, Vol.16 (4), pp. 280-285.

Hibbert, S.; Smith, A.; Davies, A.; Ireland, F.(2007)., "Guilt Appeals: Persuasion Knowledge & Charitable Giving", Psychology and Marketing, Vol.24 (8), pp. 723-742.

Chatzidakis, A.; Hibbert, S.; Smith, A.(2006)., "Ethically Concerned, yet Unethically Behaved": Towards an Updated Understanding of Consumer's (Un)ethical Decision Making, Advances in Consumer Research, Vol.32, pp. 693-698.



Conferences

Avram, G; Goulding, J; Smith A., 2017, "Creatures of habit and Creatures of Context: Mining Customer Similarity Based on Recurring Shopping Behaviours via Non-Negative Matrix Factorisation ", in American Marketing Association Winter Conference. Orlando, FL. USA.

Darler, W; Goulding J; Smith, A., 2017, "A Framework to Segment Life Events Using Customer Transaction Data", in American Marketing Association Winter Conference, Orlando, FL, USA.

Themistocleous, C; Pagiaslis, A; Smith, A;Wagner, C., 2017, "Scale Wars: An Exploration of 'Interval-Valued Scale' Attributes In Marketing Research ", in 2017 Summer American Marketing Association Conference: "Innovation and Sustainability in Marketing, San Francisco.

Themistocleous, C; Pagiaslis, A; Smith, A;Wagner, C., 2017, "Exploring interval-valued scales: A comparison of scale attributes between interval-valued and semantic differential scales", in The 10th Annual Euromed Academy Of Business (?MAB) Conference: "Global and national business theories and practice: bridging the past with the future, Rome.

Iliffe, M.; Smith, A.; Roadknight, C.; Goulding, J.; Smith, G., 2016, "Mobile Money - Towards Understanding Spending Patternsin Emerging Economies", in American Marketing Association Winter Conference.

Goulding, J.; Smith, G.; Iliffe, M.; Smith, A., 2016, "Automatic Temporal Retail Segmentation from Big Data", at American Marketing Association Winter Educators' Conference, Las Vegas, USA Feb 2016.

Iliffe, M.; Smith, A.; Roadknight, C., 2016, "Mobile Money: Towards Undetstanding How Spending Patterns in Emerging Economies Can Inform on Consumer Behaviour", at American Marketing Association Winter Conference.

Iliffe, M.; Smith, A.; Roadknight, C.; Goulding, J., 2016, "Mobile Money - Towards Understanding Spending Patterns in Emerging Economies", at American Marketing Association Winter Educators' Conference, Las Vegas, USA, Feb 2016.

Smith, G.; Goulding, J.; Smith, A., 2016, "Beyond Customer Segmentation - Temporal Topic Modelling for Big Retail Data", in American Marketing Association Winter Conference.

Bian, X.; Wang, K.; Smith, A.; Yannaoupoulou, N., 2015, "Revealing psychologial insights behind counterfeit consumption", at American Marketing Association - AMA Summer Conference, Chicago, USA.

Harvey, J.; Golightly, D.; Smith, A., 2014, "Autotelic economics and reflexivity: the case of Streetbank.com", at 17th annual conference of the International Association of Critical Realism, London, UK.

Themistocleous Christos, Wagner Christian, Smith Andrew, 2014, "The ethical dilemma of implicit vs explicit data collection: Examining the factors that influence the voluntary disclosure of information by consumers to commercial organizations", IEEE international conference on Ethics in Social .

Themistocleous, C.; Wagner, C.; Smith, A., 2014, "The ethical dilemma of implicit vs explicit data collection: Examining the factors that influence the voluntary disclosure of information by consumers to commercial organizations", at IEEE International Symposium on Ethics in Engineering, Science, and Technology' Chicago Usa 2014.

Harvey, J.; Golightly, D.; Smith, A., 2013, "Sharing and Human-Computer Interaction", at 27th International British Computer Society Human Computer Interaction Conference: The Internet of things, 11th-13th September, Brunel University, UK..

Harvey, J.; Smith, A.; Golightly, D., 2013, " Researching gift economies online, offline, and in-between", at 4th Digital Economy Conference: Open Digital, 4th-6th September, MediaCityUK, Salford.

Pagiaslis, A.; Smith, A.; Chuah, S., 2013, "What exactly does sex in advertising sell? Indicators of consumer psychological compensatory mechanisms", in International Association for Research in Economics & Psychology /Society for the Advancement of Behavioural Economics conference. Atlanta. USA..

Themistocleous Christos, Smith Andrew, Wagner Christian (2013), 2013, "Examining the factors that influence the voluntary disclosure of information by consumers to commercial organizations", SABE, IAREP, ICABEEP.

Themistocleous, C.; Smith, A.; Wagner, C., 2013, "Examining the factors that influence the voluntary disclosure of information by consumers to commercial organisations", at International Association for Research in Economics & Psychology /Society for the Advancement of Behavioural Economics conference. Atlanta. USA..

Gregory-Smith, D.; Smith, A.; Winklhofer, H., 2012, "Consuming ethically: The role of emotions,", at AMA Summer Educators' Conference, Chicago, USA.

Ene, D.; Smith, A.; Winklhofer, H., 2010, "Consumer Ethics and Emotions", at at Macromarketing Conference, Laramie, Wyoming, USA.

Devlin, J.; Ennew, C.; McKechnie, S.; Smith, A., 2009, "Price Promotion and Attribute Framing: An Experimental Investigation", in Joint International Association for Research in Economic Psychology/Society for the Advancement of Behavioural Economics Conference 2009, Halifax, Canada.

Ene, D.; Smith, A.; Winklhofer, H., 2009, "Self-Conscious Emotions & Ethical Consumer Choice", at Joint International Association for Research in Economic Psychology/Society for the Advancement of Behavioural Economics Conference, Halifax, Canada.

Chatzidakis, A.; Smith, A.; Hibbert, S., 2008, "Exploring the role of rationalization in impulse buying episodes", at Association for Consumer Research Conference, San Francisco, USA.

Devlin, J.; Ennew, C.; McKechnie, S.; Smith, A., 2008, "Believability in Comparative Price Advertising", in Academy of Marketing Conference 2008, Aberdeen. UK.

Mattison Thomson, F.; Smith, A.; Winklhofer, H., 2008, "Organisational Facilitation of Consumer Privacies Intrusion", at Academy of Marketing Conference, Aberdeen. UK.

Devlin, J.; Ennew, C.; McKechnie, S.; Smith, A., 2007, "The Impact of Price Comparison Advertising on Consumers: The Case of Package Holidays", at Australian and New Zealand Marketing Academy Conference, University of Otago, New Zealand.

Devlin, J.; Ennew, C.; McKechnie, S.; Smith, A., 2007, "Attribute Framing in Former Price Comparison Advertisements", in 53rd Annual American Council on Consumer Interests Conference, St. Louis, USA.

McKechnie, S.; Devlin, J.; Ennew, C.; Smith, A., 2007, "The Impact of Semantic Cues in Former Price Comparison Advertisements", at Australia and New Zealand Marketing Academy Conference, University of Otago, New Zealand.

McKechnie, S.; Devlin, J.; Ennew, C.; Smith, A., 2007, "Framing Effects and Price Promotions: An Examination of the Influence of Discount Presentation Format on Consumers' Evaluations and Behavioural Intentions", at Australia and New Zealand Marketing Conference, Dunedin, New Zealand.

McKechnie, S.; Devlin, J.; Ennew, C.; Smith, A., 2007, "The Impact of Semantic Cues in Former Price Comparison Advertisements", in the proceedings of the Academy of Marketing Conference, Kingston Business School, London, July.

Devlin, J.; Ennew, C.; McKechnie, S.; Smith, A., 2006, "Would you Believe it? A Detailed Investigation of Believability in Comparative Price Advertising", at American Marketing Association Marketing and Public Policy Conference, Long Beach, California.

Devlin, J.; Ennew, C.; McKechnie, S.; Smith, A., 2006, "The Impact of Price Comparison Advertising on Consumers: A Service Sector Analysis", in Academy of Marketing Conference, Middlesex University Business School, London.

Devlin, J.; Ennew, C.; McKechnie, S.; Smith, A., 2006, "Price Comparison Advertising: A Multi-Sector Analysis", in EMAC Conference, Athens, Greece.

Smith, A.; Sparks, L., 2006, "It's Nice to Get a Wee Treat if You've Haf a Bad Week: Motivations and Behaviours in Loyalty Scheme Points Redemption", at ACRA Spring Conference, University of North Texas, USA.

Smith, A.; Sparks, L., 2006, "Chaotic Consumers", at Academy of Marketing Conference, London.

Devlin, J.; Ennew, C.; McKechnie, S.; Smith, A., 2005, "Our Price or Their Price: A Taxonomy of Price Comparison Offers", in Academy of Marketing Conference Proceedings, Dublin.

Devlin, J.; Ennew, C.; McKechnie, S.; Smith, A., 2005, "A Study of Comparison Price Advertising Incorporating a Time-Limited Offer", in Annual Pricing Conference, Fordham University, New York.

 

 

Nottingham University Business School

Jubilee Campus
Nottingham
NG8 1BB

telephone: +44 (0) 115 846 6602
fax: +44 (0) 115 846 6667
email: business-enquiries@nottingham.ac.uk