Professor Andrew Smith

BSc (Bradford), Mphil (Reading), PhD (Stirling)

Division: Marketing
Centre/Institute: N/LAB
E-mail: Andrew.P.Smith@nottingham.ac.uk
Tel: +44 (0) 115 8467650
Location: B30 (North Building, Jubilee Campus)

Andrew is currently N/LAB Director and Chair in Consumer Behaviour. He was previously an associate professor until 2013. Prior to joining Nottingham Andrew worked as a research fellow and lecturer at the University of Stirling. Andrew has taught on various modules during his time here and recently won the school UG teaching prize for Marketing Strategy (2013).


Research Interests
Consumer behaviour & psychology; Behavioral analysis & clustering;Time series analysis of behaviour; Ethical decision making

Administrative Roles
Director of the N-LAB
Director of MSc Business Analytics

I am module convenor of the following modules:

Undergraduate

Marketing Analytics (N12414)

MSc

Data Driven Dissertation Project in Business Analytics (N14B81)


Details of all modules can be found on MyNottingham

Current Research Activities
To date I've had work published in a many leading journals on various aspects of consumer decision making and behaviour, customer loyalty schemes and data privacy issues relating to them, behavioural data analysis, and retailing.

I have worked on a number of funded research projects for Research Councils UK (RCUK), ESRC, EPSRC, DFID, ERC, Scottish Office, European Union and The Office of Fair Trading among others. These projects have been undertaken with the involvement of various commercial organisations (including Alliance Boots, Experian, Tesco, M&S, Dairy Farm, Co-Op).

In 2002 I won the overall best paper prize and consumer behaviour track prize at the Academy of Marketing conference for a paper discussing the potential of chaos theory in consumer research. This work is also on-going although it is now more generic and concerned with the evolution of choice over time, analysis of Big Data and data science applications in consumer behaviour research.

I am currently the principal investigator on a two year RCUK funded project entitled 'Neo-Demographics: opening developing world markets by using personal data and collaboration" (value £620,000, 700,000 , $1000,000). This project examines the use of Big Data analytics in retailing and service provision in the UK, Tanzania, China & Malaysia. Other on-going research is concerned with temporal analysis of purchase behaviour and depth behavioural analysis of consumers' transaction records. I am also a CI on the EPSRC grant: 'From Human Data to Personal Experience' (2015) - value £4,062,954. This funds the Horizon Institute (Digital Economy Research). Recently I also secured funding as CI for the 'Big Data & Resilience' call (DFID/ERC/ESRC).

I am currently supervising the following Research Students:

Georgiana Avram
Will Darler

 

Publications from 2005 to the present day

Journal Articles Themistocleous, C.; Pagiaslis, A.; Smith, A.; Wagner, C. (2019), "A Comparison of Scale Attributes Between Interval Valued and Semantic Differential Scales", International Journal of Market Research, forthcoming 2019. Harvey, J; Smith, A; Golightly, D. (2017), "Critical realism and economic anthropology", Journal of Critical Realism, Vol.16 (5), pp.431-450. Bian, X.; Wang, K.; Smith, A.; Yannopoulou, N. (2016), "New Insights into Unethical Counterfeit Consumption", Journal of Business Research, Vol.69 (10), pp. 4249-4258, forthcoming 2016. Bain, X.; Haque, S.; Smith, A. (2015), "Social Power, Product Conspicuousness and the Demand for Luxury Brand Counterfeit Products", British Journal of Social Psychology, Vol.54 (1), pp. 73-54. Harvey, J.; Smith, A.; Golightly, D. (2014), "Giving and sharing in the computer-mediated economy", Journal of Consumer Behaviour, forthcoming 2014. Malone, S.; McCabe, S.; Smith, A. (2014), "The role of Hedonism in Ethical Tourism", Annals of Tourism Research, Vol.44, pp. 241-254. Devlin, J.; Ennew, C.; McKechnie, S.; Smith, A. (2013), "Would You Believe It? A detailed investigation of believability in comparative price advertising", Journal of Marketing Management, Vol.29(7/8), pp.793-811, DOI:10.1080/0267257X.2012.715489. Gregory-Smith, D.; Smith, A.; Winklhofer, H. (2013), "Emotions and dissonance in 'Ethical' consumption choices", Journal of Marketing Management, Vol.29 (11-12), pp. 1201-1223, DOI:10.1080/0267257X.2013.796320. McKechnie, S.; Devlin, J.; Ennew, C.; Smith, A. (2012), "Effects of discount framing in comparative price advertising", European Journal of Marketing, Vol.46(11/12), pp.1501-1522, DOI:10.1108/03090561211259952. Chatzidakis, A.; Smith, A.; Hibbert, S. (2009), "Do I need it, do I, do I really need this?: Exploring the Role of Rationalization in Impulse Buying Episodes", Advances in Consumer Research, Vol.36, pp. 248-253. Smith, A.; Sparks, L. (2009), "Reward redemption behaviour in retail loyalty schemes", British Journal of Management, Vol.20 (2), pp. 204-218. Smith, A.; Sparks, L. (2009), "It's nice to get a wee treat if you've had a bad week: consumer motivations in retail loyalty scheme points redemption", Journal of Business Research, Vol.62(5), pp. 542-547. Chatzidakis, A.; Hibbert, S.; Smith, A. (2007), "Why People Don't Take their Concerns about Fair Trade to the Supermarket: The Role of Neutralisation", Journal of Business Ethics, Vol.74 (1), pp. 89-100. Devlin, J.; Ennew, C.; McKechnie, S.; Smith, A. (2007), "A Study of Comparison Price Advertising Incorporating A Time-Limited Offer", Journal of Product and Brand Management, Vol.16 (4), pp. 280-285. Hibbert, S.; Smith, A.; Davies, A.; Ireland, F. (2007), "Guilt Appeals: Persuasion Knowledge & Charitable Giving", Psychology and Marketing, Vol.24 (8), pp. 723-742. Chatzidakis, A.; Hibbert, S.; Smith, A. (2006), ""Ethically Concerned, yet Unethically Behaved": Towards an Updated Understanding of Consumer's (Un)ethical Decision Making", Advances in Consumer Research, Vol.32, pp. 693-698. Chapters in Books Harvey, J,; Smith. A. (2018), "Technology as a driver of the sharing economony", in The Sharing Economy: Possibilities, challenges, and the way forward, forthcoming 2018. Conferences Themistocleous Christos,Pagiaslis Anastasios, Smith Andrew, 2018, "Customer Information Management: Contemporary Issues of Privacy and Trust", in The 11th Annual Euromed Academy Of Business (EMAB) Conference, Valletta, Malta, EMAB. Themistocleous Christos; Pagiaslis Anastasios; Smith Andrew, 2018, "Customer Information Management: Theories and Applications towards Sustainable Solutions", in Inaugural Conference, Cyprus Centre for Business Research, Cyprus Institute of Marketing, Nicosia, Cyprus, Cyprus Institute of Marketing. Themistocleous, Christos; Pagiaslis, Anastasios; Smith, Andrew, 2018, "Examining the individual and combined effects of questionnaire-design factors that influence the voluntary disclosure of private information by consumers to commercial organisations", in 2018 Summer AMA Conference: Big Ideas and New Methods in Marketing, August 10 -12, American Marketing Association. Avram, G; Goulding, J; Smith A. 2017, "Creatures of habit and Creatures of Context: Mining Customer Similarity Based on Recurring Shopping Behaviours via Non-Negative Matrix Factorisation", in American Marketing Association Winter Conference. Orlando, FL. USA. Darler, W; Goulding J; Smith, A. 2017, "A Framework to Segment Life Events Using Customer Transaction Data", in American Marketing Association Winter Conference, Orlando, FL, USA. Darler, W; Goulding, J; Smith, A; Roberts, D, 2017, "A Framework to Segment Life Events Using Customer Transaction Data", in Winter AMA Conference, Orlando, Florida. Themistocleous, C; Pagiaslis, A; Smith, A;Wagner, C. 2017, "Scale Wars: An Exploration of 'Interval-Valued Scale' Attributes In Marketing Research", in 2017 Summer American Marketing Association Conference: \"Innovation and Sustainability in Marketing, San Francisco. Themistocleous, C; Pagiaslis, A; Smith, A;Wagner, C. 2017, "Exploring interval-valued scales: A comparison of scale attributes between interval-valued and semantic differential scales", in The 10th Annual Euromed Academy Of Business (EMAB) Conference: \"Global and national business theories and practice: bridging the past with the future, Rome. Goulding, J.; Smith, G.; Iliffe, M.; Smith, A. 2016, "Automatic Temporal Retail Segmentation from Big Data", at American Marketing Association Winter Educators' Conference, Las Vegas, USA Feb 2016. Harvey, J; Golightly, D; Smith, A. 2016, "What must the world be like for economics to be possible?", in Philosophy, Ergonomics and Applications to Complex Human Systems Symposium, Nottingham University, Nottingham. Iliffe, M.; Smith, A.; Roadknight, C. 2016, "Mobile Money: Towards Undetstanding How Spending Patterns in Emerging Economies Can Inform on Consumer Behaviour", at American Marketing Association Winter Conference. Iliffe, M.; Smith, A.; Roadknight, C.; Goulding, J. 2016, "Mobile Money - Towards Understanding Spending Patterns in Emerging Economies", at American Marketing Association Winter Educators' Conference, Las Vegas, USA, Feb 2016. Iliffe, M.; Smith, A.; Roadknight, C.; Goulding, J.; Smith, G. 2016, "Mobile Money - Towards Understanding Spending Patterns in Emerging Economies", in American Marketing Association Winter Conference. Smith, G.; Goulding, J.; Smith, A. 2016, "Beyond Customer Segmentation - Temporal Topic Modelling for Big Retail Data", in American Marketing Association Winter Conference. Bian, X.; Wang, K.; Smith, A.; Yannaoupoulou, N. 2015, "Revealing psychologial insights behind counterfeit consumption", at American Marketing Association - AMA Summer Conference, Chicago, USA. Harvey, J.; Golightly, D.; Smith, A. 2014, "Autotelic economics and reflexivity: the case of Streetbank.com", in 17th annual conference of the International Association of Critical Realism, London, UK. Harvey, J; Golightly, D,; Smith. A. 2014, "HCI as a means to prosociality in the economy", in CHI 14: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, Toronto, Canada. J. Goulding, A. Smith, 2014, "Using Commercial Big Data to inform social policy", in 39th Annual Macromarketing Conference. Themistocleous Christos, Wagner Christian, Smith Andrew, 2014, "The ethical dilemma of implicit vs explicit data collection: Examining the factors that influence the voluntary disclosure of information by consumers to commercial organizations", IEEE international conference on Ethics in Social. Themistocleous, C.; Wagner, C.; Smith, A. 2014, "The ethical dilemma of implicit vs explicit data collection: Examining the factors that influence the voluntary disclosure of information by consumers to commercial organizations", in IEEE International Symposium on Ethics in Engineering, Science, and Technology, Chicago USA 2014. Harvey, J.; Golightly, D.; Smith, A. 2013, "Sharing and Human-Computer Interaction", in 27th International British Computer Society Human Computer Interaction Conference: The Internet of things, 11th-13th September, Brunel University, UK.. Harvey, J.; Smith, A.; Golightly, D. 2013, "Researching gift economies online, offline, and in-between", in 4th Digital Economy Conference: Open Digital, 4th-6th September, MediaCityUK, Salford. Pagiaslis, A.; Smith, A.; Chuah, S. 2013, "What exactly does sex in advertising sell? Indicators of consumer psychological compensatory mechanisms", in International Association for Research in Economics & Psychology /Society for the Advancement of Behavioural Economics conference. Atlanta. USA.. Themistocleous Christos, Smith Andrew, Wagner Christian (2013), 2013, "Examining the factors that influence the voluntary disclosure of information by consumers to commercial organizations", SABE, IAREP, ICABEEP. Themistocleous, C.; Smith, A.; Wagner, C. 2013, "Examining the factors that influence the voluntary disclosure of information by consumers to commercial organisations", at International Association for Research in Economics & Psychology /Society for the Advancement of Behavioural Economics conference. Atlanta. USA.. Gregory-Smith, D.; Smith, A.; Winklhofer, H. 2012, "Consuming ethically: The role of emotions,", at AMA Summer Educators' Conference, Chicago, USA. Ene, D.; Smith, A.; Winklhofer, H. 2010, "Consumer Ethics and Emotions", in Macromarketing Conference, Laramie, Wyoming, USA. Devlin, J.; Ennew, C.; McKechnie, S.; Smith, A. 2009, "Price Promotion and Attribute Framing: An Experimental Investigation", in Joint International Association for Research in Economic Psychology/Society for the Advancement of Behavioural Economics Conference 2009, Halifax, Canada. Ene, D.; Smith, A.; Winklhofer, H. 2009, "Self-Conscious Emotions & Ethical Consumer Choice", at Joint International Association for Research in Economic Psychology/Society for the Advancement of Behavioural Economics Conference, Halifax, Canada. Chatzidakis, A.; Smith, A.; Hibbert, S. 2008, "Exploring the role of rationalization in impulse buying episodes", at Association for Consumer Research Conference, San Francisco, USA. Devlin, J.; Ennew, C.; McKechnie, S.; Smith, A. 2008, "Believability in Comparative Price Advertising", in Academy of Marketing Conference 2008, Aberdeen. UK. Mattison Thomson, F.; Smith, A.; Winklhofer, H. 2008, "Organisational Facilitation of Consumer Privacies Intrusion", at Academy of Marketing Conference, Aberdeen. UK. Devlin, J.; Ennew, C.; McKechnie, S.; Smith, A. 2007, "The Impact of Price Comparison Advertising on Consumers: The Case of Package Holidays", at Australian and New Zealand Marketing Academy Conference, University of Otago, New Zealand. Devlin, J.; Ennew, C.; McKechnie, S.; Smith, A. 2007, "Attribute Framing in Former Price Comparison Advertisements", in 53rd Annual American Council on Consumer Interests Conference, St. Louis, USA. McKechnie, S.; Devlin, J.; Ennew, C.; Smith, A. 2007, "Framing Effects and Price Promotions: An Examination of the Influence of Discount Presentation Format on Consumers' Evaluations and Behavioural Intentions", at Australia and New Zealand Marketing Conference, Dunedin, New Zealand. McKechnie, S.; Devlin, J.; Ennew, C.; Smith, A. 2007, "The Impact of Semantic Cues in Former Price Comparison Advertisements", at Australia and New Zealand Marketing Academy Conference, University of Otago, New Zealand. McKechnie, S.; Devlin, J.; Ennew, C.; Smith, A. 2007, "The Impact of Semantic Cues in Former Price Comparison Advertisements", in the proceedings of the Academy of Marketing Conference, Kingston Business School, London, July. Devlin, J.; Ennew, C.; McKechnie, S.; Smith, A. 2006, "Would you Believe it? A Detailed Investigation of Believability in Comparative Price Advertising", at American Marketing Association Marketing and Public Policy Conference, Long Beach, California. Devlin, J.; Ennew, C.; McKechnie, S.; Smith, A. 2006, "The Impact of Price Comparison Advertising on Consumers: A Service Sector Analysis", in Academy of Marketing Conference, Middlesex University Business School, London. Devlin, J.; Ennew, C.; McKechnie, S.; Smith, A. 2006, "Price Comparison Advertising: A Multi-Sector Analysis", in EMAC Conference, Athens, Greece. Smith, A.; Sparks, L. 2006, "Chaotic Consumers", at Academy of Marketing Conference, London. Smith, A.; Sparks, L. 2006, "It's Nice to Get a Wee Treat if You've Haf a Bad Week: Motivations and Behaviours in Loyalty Scheme Points Redemption", at ACRA Spring Conference, University of North Texas, USA. Devlin, J.; Ennew, C.; McKechnie, S.; Smith, A. 2005, "A Study of Comparison Price Advertising Incorporating a Time-Limited Offer", in Annual Pricing Conference, Fordham University, New York. Devlin, J.; Ennew, C.; McKechnie, S.; Smith, A. 2005, "Our Price or Their Price: A Taxonomy of Price Comparison Offers", in Academy of Marketing Conference Proceedings, Dublin.

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