Digital and Technology Services

New Self Service portal

Our guidance videos will help get you started and find your way around the new Self Service Portal. 

  • Watch the videos below to learn how you can make requests, log an IT fault and check the progress of your requests all from one location

Login to Self Service Portal

For urgent requests, contact the IT Service Desk on 0115 95 16677.

Help videos

Making a request

Find out how to make a service request in the new portal, for example:

  • Request access to a university system
  • Advice on software
  • Setting up a PC

Logging a fault

Complete our quick and easy form to tell us about any IT faults with software or devices:

  • Description of the fault you are experiencing, including how, where and who the fault is causing issues for
  • Add screenshots to help show your issue

What information do you need?

When contacting us regarding an IT issue, please provide as much detail as possible to help our team investigate and fix your issue.

Here are some tips for the information we need from you to help us identify the problem.




Related services



University of Nottingham

University Park
Nottingham, NG7 2RD

telephone: +44 (0) 115 951 5151
fax: +44 (0) 115 951 3666
email: Contact us