Do you have IT questions? Our Smart Bars have the answers.
Ask for help virtually via Teams
Get in-person help on campus
Virtual Smart Bar
Do you have a question for our IT staff? Join the 'My IT Smart Bar' on Microsoft Teams and our staff will be happy to answer any of your queries. We will be answering your questions during term-time, Monday to Friday 10am - 6pm.
How to join
'My IT Smart Bar' is open to everyone at the University of Nottingham.
To join, find us in Microsoft Teams with the code 8x1ibdu or use the direct link below:
Pop-up Smart Bars
Find our IT tutors on campus for in-person help. We currently have pop-up Smart Bars across campuses over the coming weeks to support the requirement of Multi-Factor Authentication by Monday 8 November.
Check the MFA help and support page for dates and locations on campus:
On campus help and support
What are Smart Bars?
Our Smart Bars offer IT support and advice on a wide range of queries including:
Laptop and mobile
Email, Teams, Office 365 and software
Online university systems
IT account activation and online registration
Our staff support Windows, macOS and GNU/Linux laptops as well as Android and Apple iOS mobile devices
Where can I find help?
Our on campus Smart Bar at Hallward Library, Level 1 is open Monday to Friday, 10am - 4pm.
We are currently taking walk-in appointments. If the service is busy or to maintain a safe number of enquiries, the service may operate by appointment only and our staff will advise you further.