IMPORTANT INFORMATION ON OFFICE OPENING
The Security Administration Office will reopen on Monday 26 April from 8am to 4pm weekdays.
To remain Covid-secure, we will be operating in a reduced capacity. Whenever possible, please direct your queries by email and make payments online. Only visit the Security Office in person if it is necessary.
Please be aware there has been a delay with cards being delivered. Unfortunately, due to unforeseen circumstances the card deliveries over the last few weeks have been delayed. We have been working with the company and courier to get these issues resolved asap. We currently do not have an estimated delivery time but please be reassured as soon as they arrive you will be contacted by email about collection.
If it is critical you require your card to access University Buildings during the current national lockdown then please e-mail email@example.com Please do not send multiple e-mails, be assured that we are working through them as fast as we can, and we will provide you with a response. Sending multiple e-mails will only serve to slow the service down.
Thank you for your patience and understanding during this time.
The University Card is a multi-function state of the art card that can be issued to all students, staff and associates. This card is specific to the University of Nottingham and contains a combination of Mifare proximity chip, magstripe and barcode technologies. The student, staff and associate cards vary in layout slightly, but both contain key information that is utilised by a number of systems around the University, such as:
Cardholder's name, photograph, group type (i.e. student, staff or associate), library category, library card number and student number/start date (for students) or issue date (for staff). Additionally, the student card has the Students' Union logo. The functions of the University Card are as follows:
- Means of identification
- Library card
- Building access card
- Bus card (on NCT services)
- Sports Centre card
- Online library borrowing
- Photocopying authorisation
Please refer to our Frequently Asked Questions (FAQ's) for information on Key Cards and Associate Cards.
Collection of Cards
You must have uploaded a photograph at least five working days before contacting your Student Service Centre to arrange collection.
Please do not contact your Student Service Centre for collection if you have not uploaded a photograph.
If you have not uploaded a photograph, please visit
If you are having any issues with this, please contact the team on firstname.lastname@example.org
Your support in helping us keep you safe is appreciated and expected. Student Service Centres are open for pre-booked appointments. Walk-in customers unfortunately cannot be accepted, so a booking will be required.
For more information on booking an appointment with Student Services, please visit https://www.nottingham.ac.uk/studentservices/services/university-card.aspx
Please ensure that you wear your face covering while you are in the Student Service Centre, unless you are exempt, and that you maintain social distancing. Only one person will be allowed to attend an appointment at any time.
Replacement University Cards
Information on the process can be found on this page.
Use of the University Card implies acceptance of the terms and conditions.