Who are we?
We're a group of researchers, academics and consultants who specialise in enhancing workplace communication across sectors and industries.
We have specialists who focus on leadership, teamwork, eye tracking and equality, diversity and inclusion in the workplace. With over 20 years' experience in applying academic linguistics (the study of language and its structure) in business, we offer a unique portfolio of workshops, consultancy, online courses and eye-tracking; all backed up by our world-class research.
We can help you revolutionise your communication.
For products/services tailored to individual sectors, please visit our specialism pages. To find out more or to discuss working with us, please get in touch - we'd love to hear from you.
Meet the team
Founder and Director of LiPP, Professor of Sociolinguistics in the School of English
She has spent the last 20 years researching communication in businesses and organisations. Professor Mullany has published widely on this topic and has successfully delivered training and research-based consultancy to a wide range of businesses and organisations, from SMEs through to large multinationals. She has presented her professional communication research in a number of locations worldwide including New Zealand, Hong Kong, Canada, China, Brazil, Argentina, Poland, Spain and the UK.
LiPP Teaching Associate/Business Consultant
Mal currently conducts research in the area of professional communication, focusing in particular on leadership and interpersonal communication in the workplace environment. Malgorzata’s research interests also include computer-mediated discourse.
Assistant Professor/LiPP Business Consultant
Chris has facilitated workshops on the importance of effective communication in diverse contexts, from professional business environments to category A prisons. In his workshops Chris draws on over 15 years’ experience working as an actor and a director to help participants think about the importance of ‘total’ communication: verbal and nonverbal communication.
Associate Professor in Psycholinguistics
Dr Kathy Conklin is Associate Professor in Psycholinguistics at the University of Nottingham. She has 20 years’ experience applying eye-tracking to reading and is co-author of Eye-tracking: A Guide for Applied Linguistics Research
, published by Cambridge University Press.
ERDF PhD Researcher/LiPP Business Consultant
Tristan is currently working towards the creation of a new contemporary corpus of spoken and written professional communication. Prior to his appointment within LiPP, he worked in postgraduate medical education for eight years with Health Education England.
Lecturer/LiPP Business Consultant
Sarah spent over a decade working in theatre, having trained as an actor both at the Central School of Speech and Drama and at The Poor School in London. She is an expert on examining the interface between language and performance, including body language and gesture, in a range of different communicative contexts and has delivered training, coaching and consultancy to a range of businesses and organisations.
Funded by the Economic and Social Research Council, Leigh’s research investigates professional communication by exploring impoliteness and verbal conflict in workplace contexts. Leigh specialises in applying principles from linguistic theory to improve the effectiveness of call centre interactions.
PhD Researcher/LiPP Business Consultant
Victoria’s PhD research investigates the influence of institutional rules and practices on professional communication in a political setting. Before beginning her PhD, Victoria worked as a solicitor and consultant in international law and accountancy firms and, most recently, as a law lecturer.
Assistant Professor in Sociolinguistics
Lucy’s research focuses on the relationships between language, gender and sexuality. The majority of her published work considers the ways in which individuals articulate a sense of identity through language, and the relationship this has to their experience as LGBT people. She is currently Principal Investigator on a project in collaboration with a Gender Identity Clinic, exploring narratives produced by the clinic’s patients in order to better understand the support needs of transgender people accessing these services.
LiPP Research Fellow/Business Consultant
Claire’s research focuses on the user experience of health and education from a socio-cultural perspective. Claire has worked as an interdisciplinary researcher in education, veterinary, nursing and pharmacy projects (locally, nationally and internationally) and is a winner of the University Dearing award for teaching and learning.
Assistant Professor/LiPP Business Consultant
Based in the School of English, at the University of Nottingham’s Ningbo Campus in China Du Ping has extensive expertise in the interpretation and explanation of intercultural differences in workplaces. Her current research is focused on the intercultural differences in relational and conflict management strategies.
We regularly call on the expertise of a wide range of affiliate members. For a full list of our current experts, please see our affiliate page.