Linguistic Profiling
for Professionals

Who are we?

We're a group of researchers, academics and consultants who specialise in enhancing workplace communication across sectors and industries. 

Louise Mullany


We have specialists who focus on leadership, teamwork, eye tracking and equality, diversity and inclusion in the workplace. With over 20 years' experience in applying academic linguistics (the study of language and its structure) in business, we offer a unique portfolio of workshops, consultancy, online courses and eye-tracking; all backed up by our world-class research. 

We help clients and partners improve their communication.

For products/services tailored to individual sectors, please visit our specialism pages. To find out more or to discuss working with us, please contact us.

Meet the team

Professor Louise Mullany

Professor Louise Mullany

Founder and Director of LiPP, Professor of Sociolinguistics in the School of English

She has spent the last 20 years researching communication in businesses and organisations. Professor Mullany has published widely on this topic and has successfully delivered training and research-based consultancy to a wide range of businesses and organisations, from SMEs through to large multinationals. She has presented her professional communication research in a number of locations worldwide including New Zealand, Hong Kong, Canada, China, Brazil, Argentina, Poland, Spain and the UK.


Dr Malgorzata Chalupnik

Dr Malgorzata Chalupnik

LiPP Teaching Associate/Business Consultant


Mal currently conducts research in the area of professional communication, focusing in particular on leadership and interpersonal communication in the workplace environment. Malgorzata’s research interests also include computer-mediated discourse. 

Christopher Collins

Dr Chris Collins

Assistant Professor/LiPP Business Consultant


Chris has facilitated workshops on the importance of effective communication in diverse contexts, from professional business environments to category A prisons. In his workshops Chris draws on over 15 years’ experience working as an actor and a director to help participants think about the importance of ‘total’ communication: verbal and nonverbal communication.

Kathy Conklin

Dr Kathy Conklin

Associate Professor in Psycholinguistics

Dr Kathy Conklin is Associate Professor in Psycholinguistics at the University of Nottingham. She has 20 years’ experience applying eye-tracking to reading and is co-author of Eye-tracking: A Guide for Applied Linguistics Research, published by Cambridge University Press. 
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Dr Jacqueline Cordell

Research Fellow


Jacqueline is a Research Fellow in Corpus Linguistics at the University of Nottingham. Her current work examines communication strategies in recruitment and promotions and assesses the impact of language on recruitment outcomes through an EDI lens.

Tristan Emerson

Tristan Emerson

ERDF PhD Researcher/LiPP Business Consultant


Tristan is currently working towards the creation of a new contemporary corpus of spoken and written professional communication. Prior to his appointment within LiPP, he worked in postgraduate medical education for eight years with Health Education England.

Sarah Grandage

Dr Sarah Grandage

Lecturer/LiPP Business Consultant


Sarah spent over a decade working in theatre, having trained as an actor both at the Central School of Speech and Drama and at The Poor School in London. She is an expert on examining the interface between language and performance, including body language and gesture, in a range of different communicative contexts and has delivered training, coaching and consultancy to a range of businesses and organisations. 

Victoria Howard

Dr Victoria Howard

Research Fellow

Victoria researches professional communication in organisational and political settings. Her PhD research investigated the influence of institutional and interactional rules and practices on spoken communication in the House of Lords. Previously, Victoria worked as a solicitor and consultant in international law and accountancy firms and as a law lecturer.


Lucy Jones

Dr Lucy Jones

Assistant Professor in Sociolinguistics


Lucy’s research focuses on the relationships between language, gender and sexuality. The majority of her published work considers the ways in which individuals articulate a sense of identity through language, and the relationship this has to their experience as LGBT people. She is currently Principal Investigator on a project in collaboration with a Gender Identity Clinic, exploring narratives produced by the clinic’s patients in order to better understand the support needs of transgender people accessing these services. 

Du Ping

Dr Du Ping

Assistant Professor/LiPP Business Consultant


Based in the School of English, at the University of Nottingham’s Ningbo Campus in China Du Ping has extensive expertise in the interpretation and explanation of intercultural differences in workplaces. Her current research is focused on the intercultural differences in relational and conflict management strategies.


Affiliate members

We regularly call on the expertise of a wide range of affiliate members. For a full list of our current experts, please see our  affiliate page.



Linguistic Profiling for Professionals

Centre for Research in Applied Linguistics
The University of Nottingham
Nottingham, NG7 2RD

telephone:+44 (0) 115 748 6360
fax: +44 (0) 115 951 5924