Performance Measures

   
   

To support the Casual Worker process, Human Resources have two key performance measures. These are to:

  • Issue an invitation to complete a Casual Registration form within 3 days of receiving an authorised Casual Request Form (CRF);
  • Issue letters of assignment within 10 days of receipt of a completed Casual Worker Registration Form.

 

Our current performance for the last 12 months against these measures is as follows:

Number of Casual Registration Forms Submitted
 Number of Casual Registration Forms SubmittedAverage Processing Time (Working Days)
April - June 2016 472  0.1
July - September 2016 840  0.3
October - December 2016 1083 0.2
January - March 2017 887 0.1

 


 

Number of Assignment Letters Issued
 Number of Assignment Letters IssuedAverage Processing Time (Working Days) 
April - June 2016 511  5.5
July - September 2016  534  7.7
October - December 2016 948 7.5
January - March 2017 533 5.5

 


The table below shows the average time it takes for a Casual Request Form to progress through the approval chain:

Average Time to Approve Casual Request Forms
 Number of Casual Registration Forms SubmittedAverage Processing Time (Working Days)
April - June 2016 472  4.9
July - September 2016 840  4.9
October - December 2016 1083 3.5
January - March 2017 887 3.8
 

 

Last edited Aug 04, 2017

Human Resources

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