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Help and support

Library staff are happy to help with all of your enquiries. Look out for members of staff wearing green lanyards. 

Library help videos on YouTube

eLibrary Service Status

Your University Journey online course

Member of staff helping a student at a drop down station

Ask us for help


IT Support

Call on 0115 95 16677

Some Libraries have Smart Bars

Visit a Smart Bar

Log a support call

IT Service status


Getting started

Library and IT Student essentials - hints and tips for new starters.

Glossary - a guide to frequently used words in libraries that you may not know 


Copyright law affects both staff and students.

Find out how copyright laws affect you

Lost your University Card?

Contact Estates Office to request a replacement card.

University Card FAQs 



Libraries, Research and Learning Resources

King's Meadow Campus
Lenton Lane
Nottingham, NG7 2NR

Please see our Help and support page for
telephone and email
contact points