Triangle

If you’ve lost or misplaced your university card, this webpage offers advice on how to apply for a new one. If you’re looking to apply for your first university card, please visit the new university card webpage. 

Replacing your card

  • There is a cost of £15 for a replacement university card, you can pay this through the online store
  • It will take about 2 weeks for us to produce your replacement card
  • We will email you when your card is ready for collection from Student Services
 

 

Stolen cards

If you have a crime reference number from the police please let us know in the student enquiry centre and we will issue you a replacement free of charge

If you have been the victim of crime you can access our report and support service to receive advice and guidance on next steps to take

Report and support

 
Reporting your lost, faulty or stolen card

You can bring your card to a student service centre so that we can check and order you a new one if required.

Please remember that if your card has been lost or stolen it is your responsibility under the implied terms and conditions of university card use that you report the loss to Student Services immediately. This will ensure that your lost or stolen card can be blocked, preventing unauthorised use.