All FAQs

 
Answer:

Find out who your unit web coordinator is, they may be able to approve work for you. Failing this, complete a support request.

Answer:

If you've setup a staff listing page and when you preview it is shows a 500 server error see if one of the following solutions fixes the error:

  • Correct staff unit ID is used in the correct subsitedata.xml file
  • People are listed in the group in eStaffProfile
  • Staff roles that people are assigned to are set to show on the web
  • .htaccess file is published within your people (or similar) folder
  • subsitedata.xml file is published
Answer:

In order for a folder to show up in a navigation you must ensure that the folder has a "Folder Homepage" set. This is normally the index page. To make this the folder homepage:

  1. Right click and select "Make Folder Homepage" (approvers/admin only)

To show pages in the navigation:

  1. Click on the parent folder and select manage menu
  2. Tick include in menu
  3. Save selection

OR

  1. In edit mode of your page, select the properties tab
  2. Tick include in menu
  3. Save

You'll need to do this at each folder level/page.

Answer:

This is a browser issue. When you highlight text to add a link to it, instead of using the Insert/Edit Link option in the top toolbar, right click on your highlighted text and choose Insert Link from there instead. This should solve the issue and the link should be added to the highlighted text.

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