Understanding connectedness as well as the evolution of communication patterns within Browne Jacobson

Behind every successful firm is not just expertise, but the connections between its people—the formal collaborations and the informal networks that fuel knowledge sharing and drive performance.

Duration: 24 months

Funder:

British Academy Leverhulme Trust

Partners:

Browne Jacobson

Key people:

Dr Sara Galehbakhtiari – Lead researcher
Dorottya Hoor – University College London (UCL) (Post Graduate researcher)

head and shoulders photo of Dr Sara Galehbakhtiari.

Research summary

In this study, we investigate multiplex collaboration ties—specifically, formal and informal connections—and how these interaction patterns change over time. The research is grounded in the 'multiplexity' literature, where multiplexity refers to the existence of multiple types of social ties between the same two actors within the network. For example, two lawyers may simultaneously maintain a formal working relationship while also sharing informal social connections.

Despite the growing recognition of the importance of these multiple connections, little is known about how such ties evolve overtime and how changes in one type may influence the other.

Our study aims to address this gap by applying longitudinal Social Network Analysis (SNA) within the context of Browne Jacobson.

Using quantitative network data, we will generate sociograms to visualise current collaboration patterns as well as their evolution over time. This will provide valuable insights into the connectedness (i.e., network structure) among lawyers, helping to identify key players, bridging roles, and potential silos within the firm.

Importantly, the study will explore not only the structure of these connections but also the nature of the ties—whether they are formal (work-related) or informal (social or personal). Understanding how these different types of relationships interact and evolve will help shed light on the dynamics of knowledge flow and collaboration effectiveness across the firm. Ultimately, this research seeks to inform strategies that facilitate effective collaboration, enhance knowledge exchange, and strengthen both formal and informal networks within Browne Jacobson.