Services for Students

 

Frequently Asked Questions

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Answer:

Please ensure that you have selected your full set of modules  via online module enrolment and if you have recently amended a module or completed a change of mind form then it will take up to 5 working days for these changes to be reflected on your timetable.

If you have not yet selected all of your modules your timetable will remain incomplete until you do. Once you have made selections your timetable will then update automatically. At the start of term we recommend that you check your timetable every day to look out for any changes, particularly to times or locations.

If you are missing a module that is delivered by the Language Centre, your timetable will populate once you have completed your language centre assessment and you are assigned to an approved group.

Should you still have a query about missing modules please fill in the timetable enquiry form and we will investigate and get back to you.

 

Answer:

To request a seminar change please complete the Timetable enquiry form and include the following information:

  • The module code for the seminar you want to move
  • Which day and time you’d like to move from (e.g. Tutorial on Monday at 3pm)
  • Available times
  • Reason for the change. Please be advised that you may be asked to provide evidence to support your request to change due to some groups having specific student allocations, availability or capacity.
Answer:

Please provide us with your details of the affected day via the Timetable enquiry form so that we can look into this for you.

 

 

Answer:

We want you to have as much choice as possible but inevitably modules that you choose to take may be concurrently timetabled.

Can your clash be resolved by switching seminar groups?

  • If yes, please complete the Timetable enquiry form providing the module code for the seminar you want to move, the day and time of the clash, we will then look to move this for you. All changes will be automatically reflected on your timetable within 5 working days.

Is the clash caused by an optional module choice?

  • If yes, then you may need to change your optional module. This can be done on the online module enrolment form or if you need advice about your options in person at a Student Services Centre.

Is your clash caused by two restricted modules?

  • If yes, then you may need to amend your restricted option choice. This can be done on the online module enrolment form, or if you need advice about your options, in person at a Student Services Centre.

Is your clash caused by two core modules?

  • If yes, please let us know as soon as possible so we can investigate this for you. The best way to do this is complete an Timetable enquiry form giving details of the modules which clash, any changes made will be automatically updated on your timetable.
Answer:
  • Please note that personalised 2021/22 Autumn teaching timetables (MyNottingham, MyCal) will be available from 6th September for returning students.   

 

 

Answer:

Your tutorials will populate the week before they start, which is normally in week 4.

Answer:

Sessions are set to be taught so that they finish with enough time for you to travel to your next class on campus.

If you are required to change campuses and do not have enough time (Jubilee to University Park for example) please provide us with your details of the affected day via the Timetable enquiry form so that we can look into this for you. 

Answer:

Registration will open approx. three weeks before your start date. You will receive an email to your home email account asking you to first activate your username and password.

After you have activated this, you will be able to log on to your University email account where you will find your online registration email. Follow the instructions in your email to complete online registration. If you are a new full-time student, you will also need to complete in person registration too.

If you have not received any email instructions, registration has not yet opened for you. Please check your emails on a regular basis and check your spam/junk folder in case they have been directed there.

If less than one week before your start date and you have not received your registration emails please get in touch via the Contact Us webpage

Answer:

When you are experiencing problems it can be helpful to talk about them with someone else. You might turn to a friend or family member, but there are times when it can also be useful to talk to an impartial person such as a counsellor who is experienced in helping you to think about your difficulties when you are feeling stressed or distressed.

Your counsellor will help you to reflect on your situation and to think about your needs and possible choices.

A Counselling Consultation offers you the opportunity to talk about concerns in a way that's different to talking to someone you are close to. A counsellor can help you get perspective on the situation, and it can feel easier to express yourself.

Making an appointment to see a counsellor is a decision only you can make, even when someone has recommended it to you.

Answer:

The counselling service is based at The Orchards on University Park, Main Building on Sutton Bonington and The Exchange Building on Jubilee Campus.  We are at Sutton Bonington twice a week and Jubilee once a week.

At present your initial session will be conducted over the telephone, MS Teams and/or video as we gradually return to seeing some clients face-to-face.  Follow up appointments may be face-to-face and will be by negotiation between the counsellor and client.

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