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Frequently Asked Questions

Covid-19  – Exceptional Regulations FAQ's 

Exceptional regulations for assessment, progression and degree classification results FAQs

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Please ensure that you have selected your full set of modules for 2020/2021 via online module enrolment and if you have recently amended a module or completed a change of mind form then it will take up to 5 working days for these changes to be reflected on your timetable.

If you have not yet selected all of your modules your timetable will remain incomplete until you do. Once you have made selections your timetable will then update automatically. At the start of term we recommend that you check your timetable every day to look out for any changes, particularly to times or locations.

If you are missing a module that is delivered by the Language Centre, your timetable will populate once you have completed your language centre assessment and you are assigned to an approved group.

Should you still have a query about missing modules please fill in the timetable enquiry form and we will investigate and get back to you.



To request a seminar change please complete the Timetable enquiry form and include the following information:

  • The module code for the seminar you want to move
  • Which day and time you’d like to move from (e.g. Tutorial on Monday at 3pm)
  • Available times
  • Reason for the change. Please be advised that you may be asked to provide evidence to support your request to change due to some groups having specific student allocations, availability or capacity.

Please provide us with your details of the affected day via the Timetable enquiry form so that we can look into this for you.




We want you to have as much choice as possible but inevitably modules that you choose to take may be concurrently timetabled.

Can your clash be resolved by switching seminar groups?

  • If yes, please complete the Timetable enquiry form providing the module code for the seminar you want to move, the day and time of the clash, we will then look to move this for you. All changes will be automatically reflected on your timetable within 5 working days.

Is the clash caused by an optional module choice?

  • If yes, then you may need to change your optional module. This can be done on the online module enrolment form or if you need advice about your options in person at a Student Services Centre.

Is your clash caused by two restricted modules?

  • If yes, then you may need to amend your restricted option choice. This can be done on the online module enrolment form, or if you need advice about your options, in person at a Student Services Centre.

Is your clash caused by two core modules?

  • If yes, please let us know as soon as possible so we can investigate this for you. The best way to do this is complete an Timetable enquiry form giving details of the modules which clash, any changes made will be automatically updated on your timetable.
  • Please note that personalised 2020/21 teaching timetables (MyNottingham, MyCal) will be available from 25 September ahead of the start of Semester 1. 




Your tutorials will populate the week before they start, which is normally in week 4.


Sessions are set to be taught so that they finish with enough time for you to travel to your next class on campus.

If you are required to change campuses and do not have enough time (Jubilee to University Park for example) please provide us with your details of the affected day via the Timetable enquiry form so that we can look into this for you. 


Registration will open approx. three weeks before your start date. You will receive an email to your home email account asking you to first activate your username and password.

After you have activated this, you will be able to log on to your University email account where you will find your online registration email. Follow the instructions in your email to complete online registration. If you are a new full-time student, you will also need to complete in person registration too.

If you have not received any email instructions, registration has not yet opened for you. Please check your emails on a regular basis and check your spam/junk folder in case they have been directed there. If it is less than two weeks before your start date and you have not received your registration email(s), please contact registration@nottingham.ac.uk.


Counselling offers an opportunity to talk in confidence about problems or issues that concern you. It is a therapeutic approach that seeks to help you to explore and understand current difficulties, and to make choices in your life.

Some of the issues brought to the Service include anxiety, depression, family concerns, bereavement, difficulty in adjusting to a new way of life, work and study related problems, physical and/or sexual abuse, eating difficulties, self-harm and sexual problems.


Please note:  The Student Services Department has moved to supporting students online and all Service Centres have been closed until further notice.

The Counselling Service is based in The Orchards on University Park campus. We are open Monday to Friday (9.00am - 12.30pm and 2.00pm - 4.30pm). You can also contact us by telephone (0115 74 86344) or by email. Counselling appointments will be available at Jubilee, Sutton Bonington, and Derby sites as well, though these will still be booked through the team at The Orchards.

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