Services for Students

 

Frequently Asked Questions

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Answer:
All requests to verify information regarding leavers and graduates are now processed through Higher Education Degree Datacheck. Verification requests should be submitted at www.hedd.ac.uk.
Answer:

It is recommended that students contact their Schools for advice in the first instance. For further information about what to do if you have a temporary injury, please refer to information on Accident and short-term illness examination arrangements. If it becomes a long-term injury, then the Disability Support Services team can offer advice. 

Answer:

In addition to Disability Support Services, the University offers a wide range of support and advice via the HealthyU pages. Mental health and wellbeing support you may access could include Counselling, University of Nottingham Health Service at Cripps Health Centre, and the Mental Health Advisory Service. 

 

Answer:
Your module marks will be available through the Ningbo/Malaysia version of Blue Castle. Your study on overseas campuses will normally appear as credit transfer at a later date on your UK record. Your progression status will be viewable through Blue Castle.
Answer:
Midwifery and Nursing students should go to the Nursing Intranet through the Portal and Pre-sessional English (CELE) students should go to Moodle.
Answer:
The majority of students will receive an email when their results have been released. Students who have been advised of an earlier/later release than the main release will not receive an email.

If you haven't received an email:

  1. Check that you are a student who should receive an email.
  2. Check that your mailbox has sufficient space to receive the email.
  3. Check that the email has not ended up in your spam email.

Students will not receive an email when results are published from the August/September assessment period.

Answer:

My Progression profile in Blue Castle and the email about your progression will include any resit requirements and you should check the examination timetable to find out when you are expected to attend.

Full details of the University’s academic regulations are available online. If you have queries about further assessment please contact your Student Service Centre for further information.

Answer:
Please see our information on fees. Resit fees can be paid through the Portal in October.

Different fees can apply to some subjects, e.g. Social Work repeat placements, PGCE practical teaching resits and research students.

Answer:

Whilst we have the majority of our assessments online, we are not in a position to offer the option to take resits in-person overseas.

Answer:
Information on submission deadlines for assessed work will be displayed via the My Progression tab on the Portal.
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