Services for Students


Frequently Asked Questions

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Refer to the Extenuating Circumstances Policy and Procedures in the Quality Manual. There are time limits on when you may submit ECs.
Your School should have notified you of any action they have taken as a result of a claim for ECs, but if they have not, you should contact them in the first instance. It might be appropriate to appeal – see the question below.

The Education Advisers in the Students’ Union offer help and advice if you are considering appealing or submitting late claims of extenuating circumstances. Contact details for this service are found online.

Refer to the Academic Appeals Policy and Procedure in the Quality Manual.
This might be for a number of reasons, for instance:
  • Your home School has not yet returned a recommendation.
  • The marks have not been returned (e.g. you took your examinations overseas and the paper was late being returned).
  • You were not in the UK when you took those modules (mobility/credit transfer modules will be entered later and actual marks can be accessed either through the Ningbo/Malaysia version of Blue Castle or from the institution at which you were studying).
  • You are not a UK based student (although students on mobility form China and Malaysia will be able to see marks for the modules taken here).
  • Your School has advised you of an earlier or later release date.
Full time students who are eligible for a thesis pending period should download and complete the Registration in Thesis Pending form. Late applications will not be accepted. Once you have completed the form, it should be sent or handed in to one of the Student Service Centres. If you have any queries about this please contact Student Services for further details.
The fee rises on an annual basis. Please see the Tuition Fees pages for further information.
Normally full time students - one year. Part time students - two years. Full time Doctorate students are required to submit their thesis within four years of their start date (eight years for part time students). Full time MPhil students are required to submit their thesis within three years of their start date (six years for part time students). If you have had a registered period of study more than three years full time or six years part time, your thesis pending period will be reduced accordingly.
Upon receipt of your completed Notification of submission of thesis form, Student Services will ask your School to nominate examiners. When approved, we will email you with the names of your examiners, asking you to declare any possible conflict of interest.
It is the responsibility of the Internal Examiner to arrange the viva voce examination and it is therefore important that you keep him/her advised of your contact details.
Examples of circumstances which would normally lead to an approval of an extension are given in the Quality Manual.

The relevant form including a submission plan/timeline should be completed and submitted to Student Services along with any evidence of extenuating circumstances for consideration. You will be notified in writing as soon as a decision has been made.

The fee for an agreed extension to the thesis pending period can be found in the fee schedule.

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