Services for Students


Talk to us - Funding & Financial Support Team

Phone us

Male student using a mobile phone

Call us on: 

0115 74 86500 - Option 4 (after selecting faculty)

Lines are open 10am - 4pm, Monday to Friday


Enquiry Centre

Female student using laptop

Students can contact us via the Student Enquiry Centre, where you can also access a range of answers to frequently asked questions:

We aim to respond within five working days of receipt. 


Call-back service

Students in a Student Services Centre

We offer a call-back service on Monday, Wednesday and Friday between 10am and 1pm during term-time.

This is an opportunity to discuss more in-depth queries with a senior team member.

To book a slot simply contact us via the Student Enquiry Centre ( and enter the following information:

  • In the Ask a question section type "Call-back request"

  • In the I want to ask about section select "04. Financial Support"

  • In the Tell us more section give a very brief explanation of your query, just so we can check we're the best team to help

  • Click Submit

We'll then be in touch via the Enquiry Centre with details of how to arrange the call-back.

The call-back service resumes on 23rd October 2023


Please note, we cannot answer questions about missing or incorrect tuition fee charges. Please contact the Fees and Charges team via the Student Enquiry Centre.








Student Services

University Park

Please see our need help page for telephone and online contact points