Services for Students

Core Bursary - Frequently asked questions

Please click on the questions below to reveal the answers. If you are unable to find the answer to the question you would like to ask, please email us at

How do I get the Core Bursary? 

For information about how to apply in 2022/23 please see the Core Bursary Assessment procedure page



When is the Core Bursary deadline?
The deadline for applications to the Core Bursary is the last day of the academic year in question. In 2022/23 this is 9th June 2023. Income assessments must be approved by Student Finance prior to the deadline date and late applications cannot be accepted.  Please note, it can take at least six weeks for Student Finance to process an income assessment.


How is the Core Bursary paid?

The Core Bursary is paid directly to your bank account. You will therefore need to open a bank account to receive the bursary payment. Don't forget to enter your correct bank details via your Nottingham Hub portal once you have registered at the University in September. Unfortunately the University is unable to make payments to a building society account with a roll number, unless it also has a unique eight digit account number.



What if I haven't been financially assessed by Student Finance?

In order to receive a University Core Bursary you must have been financially assessed by Student Finance for student funding purposes before the bursary deadline. You can apply online at if you live in England. Scotland, Wales and Northern Ireland have their own student finance companies.



I instructed Student Finance not to share my financial information with the institution. What should I do?
You and any sponsors should contact the Student Finance to rectify this. You will need your Student Support Number, customer reference number and personal password when you call. The number to call is 0300 100 0607.


I have been reassessed by Student Finance. What should I do?
Please contact the Bursary team prior to the deadline. We should then be able to adjust any payments accordingly.


My bursary payment has not gone into my bank account as expected. What should I do?
Check that you have entered your correct bank account details into your Nottingham Hub portal. If they are incorrect please amend them so that the next instalment will go through without any problems. Please ensure you advise the Bursary Team that you have amended your bank details.. Once your payment has been returned to the University's bank account we can arrange for the payment to be made again.

If the details are correct please contact the Bursary Team as soon as possible so we can help to resolve the problem.


What should I do if I change my bank account?
Amend your bank details on your Nottingham Hub portal as soon as you can so they will be correct for the next bursary instalment. If you change your account the week before an instalment is due then please contact the Bursary Team. We may not be able to stop a payment going to previously held bank details at this stage but can help you resolve the problem. Don't forget to advise the Student Finance of the new bank details so that your student loan payments are also paid into the new account.


My household income is above the bursary threshold but I am in financial difficulty. Is there any other help available?
If you are not eligible for a bursary and find you are experiencing financial difficulties then, depending on your circumstances, you may be able to get help from the support funds we administer. For further information please go to our support funds pages.


When will my bursary payments will be made?
In 2022/23, the bursary payments will be made in three instalments, they are disbursed from our system on 27th October 2022, 12th January 2023 and 27th April 2023. The payments take around three working days to hit students bank accounts so you can expect to receive your payments on or around 2nd November 2022, 17th January 2023 and 3rd May 2023. 


I'm really short of money. Can I get my bursary payment early, before the set date?
Unfortunately bursary payments cannot be made prior to the fixed instalment dates. If you need financial assistance before the next instalment is due, please contact the Funding and Financial Support Team discuss your situation.


My household income has been reassessed by Student Finance part way through the academic year and my income has gone up, what will happen to the core bursary I have already been awarded?
You would not be expected to repay any instalments of the bursary that you have already been paid at the point of your reassessment.  Any remaining instalments that were due to be paid to you will be adjusted or removed accordingly.  Please contact the Bursary team for confirmation on how your core bursary allocation will be recalculated.

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