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PRIMIS is the leader in extracting knowledge and value from primary care data, helping to achieve better health outcomes across the UK.
We produce highly effective and practical solutions to help people access, understand and use patient data held on GP IT systems.
We achieve this through our unrivalled understanding of health informatics, our clinical expertise and our trusted and established products, services, consultancy and training.
PRIMIS is part of the School of Medicine at the University of Nottingham.
PRIMIS IT Improvement – anticipated disruption to access/services
A significant IT improvement project is due to begin during the week commencing 25th February to upgrade the PRIMIS IT infrastructure. We are working in partnership with the University of Nottingham’s Information Services (IS) team to migrate our servers over to the University’s infrastructure to make our IT network a more resilient, stable and reliable environment, as part of our longer-term plans to further develop our applications.
Whilst plans are in place to make the migration as smooth a process as possible, there will inevitably be some disruption to access to our services as servers are shut down in one location, transferred and started up in another. We currently anticipate that this disruption will occur over a seven (working) day period but as and when we are in a position to provide more specific updates we will so this via the PRIMIS website (so please check here for updates).
All of our online facilities (except for this main PRIMIS website) will be affected at some point during the migration. Our advice would be to download/update anything you need by the end of Friday 22nd February.
If you experience any difficulties, or have any queries or concerns please contact our Helpdesk (0115 846 6424) for support and advice during office hours.
We apologise in advance for any inconvenience or disruption you experience and thank you for your patience and cooperation whilst these essential changes are made to improve your future experience of using PRIMIS’ tools and services.
The PRIMIS Team
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Email us email@example.com
Helpdesk 0115 846 6424
General office and non-helpdesk enquiries 0115 846 6420
Please see Contacting us for further details