Teaching methods
- Computer labs
- Lab sessions
- Lectures
- Seminars
- Tutorials
- Workshops
- Problem-based learning
University Park Campus, Nottingham, UK
Qualification | Entry Requirements | Start Date | UCAS code | Duration | Fees |
---|---|---|---|---|---|
BSc Hons | AAA-ABB | September 2024 | C850 | 3 Years full-time | £9,250 per year |
Qualification | Entry Requirements | Start Date | UCAS code | Duration | Fees |
---|---|---|---|---|---|
BSc Hons | AAA-ABB | September 2024 | C850 | 3 Years full-time | £9,250 per year |
This course is accredited by the British Psychological Society (BPS). This provides the Graduate Basis for Chartered Membership, which is required for entry to many postgraduate professional psychology programmes.
This course is accredited by the British Psychological Society (BPS). This provides the Graduate Basis for Chartered Membership, which is required for entry to many postgraduate professional psychology programmes.
At least 6,6,5 at Higher Level
6.5 with no less than 6.0 in each
As well as IELTS (listed above), we also accept other English language qualifications. This includes TOEFL iBT, Pearson PTE, GCSE, IB and O level English. Check our English language policies and equivalencies for further details.
For presessional English or one-year foundation courses, you must take IELTS for UKVI to meet visa regulations.
If you need support to meet the required level, you may be able to attend a Presessional English for Academic Purposes (PEAP) course. Our Centre for English Language Education is accredited by the British Council for the teaching of English in the UK.
If you successfully complete your presessional course to the required level, you can then progress to your degree course. This means that you won't need to retake IELTS or equivalent.
Check our country-specific information for guidance on qualifications from your country
NA
General Studies or Critical Thinking
A levels
AAA-ABB (depending on personal circumstances)
GCSEs
GCSE English and maths at 5 (B) or above
Please note: Due to the volume of applications we receive to our Psychology courses from highly qualified candidates we operate a ‘gathered field’ selection process. This involves holding applications received by the UCAS equal consideration deadline 25th January and assessing them in one go. It will take us a bit longer to make decisions on applications, but this ensures that we are able treat all applications fairly and make offers to the most suitable applicants. We aim to make decisions as soon as possible and applicants should expect to hear from us by 31 March at the very latest.
For home/UK fee status students whose personal circumstances may have restricted achievement at school or college:
Below are our typical grade requirements (but note that applications are considered on a case-by-case basis):
All require GCSE Maths 5 (B) or above and GCSE English 5 (B) or above. Although BTECs require and develop many of the skills important for our course (including coursework), BTECs are more vocational qualifications than A levels and may prepare less well for some of the academic demands of our courses (e.g., essay writing under exam conditions).
Pass with 33 level 3 credits at distinction; 6 at merit or above and 6 credits at pass or above.
Plus GCSE Maths 5 (B) or above. Grade 5 (B) at GCSE level in English. Level 2 equivalencies are not accepted.
If you don't meet our entry requirements there is the option to study the science foundation programme. There is a course for UK students and one for EU/international students.
At the University of Nottingham, we have a valuable community of mature students and we appreciate their contribution to the wider student population. You can find lots of useful information on the mature students webpage.
International students must have valid UK immigration permissions for any courses or study period where teaching takes place in the UK. Student route visas can be issued for eligible students studying full-time courses. The University of Nottingham does not sponsor a student visa for students studying part-time courses. The Standard Visitor visa route is not appropriate in all cases. Please contact the university’s Visa and Immigration team if you need advice about your visa options.
NA
NA
General Studies or Critical Thinking
At least 6,6,5 at Higher Level
A levels
AAA-ABB (depending on personal circumstances)
GCSEs
GCSE English and maths at 5 (B) or above
Please note: Due to the volume of applications we receive to our Psychology courses from highly qualified candidates we operate a ‘gathered field’ selection process. This involves holding applications received by the UCAS equal consideration deadline 25th January and assessing them in one go. It will take us a bit longer to make decisions on applications, but this ensures that we are able treat all applications fairly and make offers to the most suitable applicants. We aim to make decisions as soon as possible and applicants should expect to hear from us by 31 March at the very latest.
For home/UK fee status students whose personal circumstances may have restricted achievement at school or college:
Below are our typical grade requirements (but note that applications are considered on a case-by-case basis):
All require GCSE Maths 5 (B) or above and GCSE English 5 (B) or above. Although BTECs require and develop many of the skills important for our course (including coursework), BTECs are more vocational qualifications than A levels and may prepare less well for some of the academic demands of our courses (e.g., essay writing under exam conditions).
Pass with 33 level 3 credits at distinction; 6 at merit or above and 6 credits at pass or above.
Plus GCSE Maths 5 (B) or above. Grade 5 (B) at GCSE level in English. Level 2 equivalencies are not accepted.
If you don't meet our entry requirements there is the option to study the science foundation programme. There is a course for UK students and one for EU/international students.
At the University of Nottingham, we have a valuable community of mature students and we appreciate their contribution to the wider student population. You can find lots of useful information on the mature students webpage.
NA
On this course, you can apply to study abroad at one of our partner institutions or at University of Nottingham Malaysia.
If you are successful in applying to study abroad, you will get the opportunity to broaden your horizons and enhance your CV by experiencing another culture. Teaching is typically in English, but there may be opportunities to study in another language if you are sufficiently fluent.
You can choose to study similar modules to your counterparts in the UK or expand your knowledge by taking other options.
The school you are joining may also have additional study abroad options available. Please visit the school website for more information.
Please note:
In order to study abroad you will need to achieve the relevant academic requirements as set by the university and meet the selection criteria of both the university and the partner institution. The partner institution is under no obligation to accept you even if you do meet the relevant criteria.
Optional placement year
If your course does not have a compulsory placement, integrated year in industry or compulsory year abroad where there is already an opportunity to undertake a work placement as part of that experience, you may be able to apply to undertake an optional placement year. While it is the student’s responsibility to find and secure a placement, our Careers and Employability Service will support you throughout this process. Contact placements@nottingham.ac.uk to find out more. The school/faculty you are joining may also have additional placement opportunities. Please visit the school/faculty website for more information.
Please note: In order to undertake an optional placement year, you will need to achieve the relevant academic requirements as set by the university and meet any requirements specified by the placement host. There is no guarantee that you will be able to undertake an optional placement as part of your course.
Please be aware that study abroad, compulsory year abroad, optional placements/internships and integrated year in industry opportunities may change at any time for a number of reasons, including curriculum developments, changes to arrangements with partner universities or placement/industry hosts, travel restrictions or other circumstances outside of the university’s control. Every effort will be made to update this information as quickly as possible should a change occur.
On this course, you can apply to study abroad at one of our partner institutions or at University of Nottingham Malaysia.
If you are successful in applying to study abroad, you will get the opportunity to broaden your horizons and enhance your CV by experiencing another culture. Teaching is typically in English, but there may be opportunities to study in another language if you are sufficiently fluent.
You can choose to study similar modules to your counterparts in the UK or expand your knowledge by taking other options.
The school you are joining may also have additional study abroad options available. Please visit the school website for more information.
Please note:
In order to study abroad you will need to achieve the relevant academic requirements as set by the university and meet the selection criteria of both the university and the partner institution. The partner institution is under no obligation to accept you even if you do meet the relevant criteria.
Optional placement year
If your course does not have a compulsory placement, integrated year in industry or compulsory year abroad where there is already an opportunity to undertake a work placement as part of that experience, you may be able to apply to undertake an optional placement year. While it is the student’s responsibility to find and secure a placement, our Careers and Employability Service will support you throughout this process. Contact placements@nottingham.ac.uk to find out more. The school/faculty you are joining may also have additional placement opportunities. Please visit the school/faculty website for more information.
Please note: In order to undertake an optional placement year, you will need to achieve the relevant academic requirements as set by the university and meet any requirements specified by the placement host. There is no guarantee that you will be able to undertake an optional placement as part of your course.
Please be aware that study abroad, compulsory year abroad, optional placements/internships and integrated year in industry opportunities may change at any time for a number of reasons, including curriculum developments, changes to arrangements with partner universities or placement/industry hosts, travel restrictions or other circumstances outside of the university’s control. Every effort will be made to update this information as quickly as possible should a change occur.
*For full details including fees for part-time students and reduced fees during your time studying abroad or on placement (where applicable), see our fees page.
If you are a student from the EU, EEA or Switzerland, you may be asked to complete a fee status questionnaire and your answers will be assessed using guidance issued by the UK Council for International Student Affairs (UKCISA).
All students will need at least one device to approve security access requests via Multi-Factor Authentication (MFA). We also recommend students have a suitable laptop to work both on and off-campus. For more information, please check the equipment advice.
As a student on this course, you should factor some additional costs into your budget, alongside your tuition fees and living expenses.
You should be able to access most of the books you’ll need through our libraries, though you may wish to purchase your own copies.
Due to our commitment to sustainability, we don’t print lecture notes but these are available digitally. You will be given £5 worth of printer credits a year. You are welcome to buy more credits if you need them. It costs 4p to print one black and white page.
If you study abroad, you will need to consider the travel and living costs for the country you choose. This could include visa costs and medical insurance. If you do a work placement, any costs associated with travel or accommodation will need to be factored in.
An optional cost is incentives to encourage participation in project work, such as chocolate. Any costs incurred should be minimal.
International students
We offer a range of international undergraduate scholarships for high-achieving international scholars who can put their Nottingham degree to great use in their careers.
*For full details including fees for part-time students and reduced fees during your time studying abroad or on placement (where applicable), see our fees page.
If you are a student from the EU, EEA or Switzerland, you may be asked to complete a fee status questionnaire and your answers will be assessed using guidance issued by the UK Council for International Student Affairs (UKCISA).
All students will need at least one device to approve security access requests via Multi-Factor Authentication (MFA). We also recommend students have a suitable laptop to work both on and off-campus. For more information, please check the equipment advice.
As a student on this course, you should factor some additional costs into your budget, alongside your tuition fees and living expenses.
You should be able to access most of the books you’ll need through our libraries, though you may wish to purchase your own copies.
Due to our commitment to sustainability, we don’t print lecture notes but these are available digitally. You will be given £5 worth of printer credits a year. You are welcome to buy more credits if you need them. It costs 4p to print one black and white page.
If you study abroad, you will need to consider the travel and living costs for the country you choose. This could include visa costs and medical insurance. If you do a work placement, any costs associated with travel or accommodation will need to be factored in.
An optional cost is incentives to encourage participation in project work, such as chocolate. Any costs incurred should be minimal.
Home students*
Over one third of our UK students receive our means-tested core bursary, worth up to £1,000 a year. Full details can be found on our financial support pages.
* A 'home' student is one who meets certain UK residence criteria. These are the same criteria as apply to eligibility for home funding from Student Finance.
Cognitive neuroscience looks at how our brains support our thoughts, feelings and actions. On this course, you'll study core psychology modules with cognitive neuroscience practicals. You'll develop skills in brain imaging, behavioural measurement and physiological psychology.
In years one and three you'll have optional modules to choose from. This is your chance to explore the areas of psychology that you find interesting. As we have experts across the spectrum of psychology, we are able to offer you a choice from different areas. For example, the Neuropsychology and Applied Neuroimaging module covers the effect of brain damage. You'll learn how it can impair language, memory and motor control.
Cognitive neuroscience looks at how our brains support our thoughts, feelings and actions. On this course, you'll study core psychology modules with cognitive neuroscience practicals. You'll develop skills in brain imaging, behavioural measurement and physiological psychology.
In years one and three you'll have optional modules to choose from. This is your chance to explore the areas of psychology that you find interesting. As we have experts across the spectrum of psychology, we are able to offer you a choice from different areas. For example, the Neuropsychology and Applied Neuroimaging module covers the effect of brain damage. You'll learn how it can impair language, memory and motor control.
Our research is transforming lives. We want our students to be part of this. In your final year, you'll do your own research project. You'll have a wide choice of topics. These could be from behavioural to social psychology.
Previous project topics include:
Computer science pathway
The optional year in computer science will develop your skills in the interdisciplinary field of psychology and computer science. You will learn how the two subjects work together and you can study topics such as human-computer interaction and computer programming. By choosing this pathway you will graduate with a specialised degree, titled BSc Psychology and Cognitive Neuroscience with a year in Computer Science. This specialised degree will open up a wide range of exciting career opportunities in a fast-evolving industry. You can choose this optional third-year pathway in year two once you enrol.
Important information
This online prospectus has been drafted in advance of the academic year to which it applies. Every effort has been made to ensure that the information is accurate at the time of publishing, but changes (for example to course content) are likely to occur given the interval between publishing and commencement of the course. It is therefore very important to check this website for any updates before you apply for the course where there has been an interval between you reading this website and applying.
Mandatory
Year 1
Cognitive Psychology 1
Mandatory
Year 1
Developmental Psychology
Mandatory
Year 1
Practical Methods and Seminars in Psychology
Mandatory
Year 1
Statistical Methods 1
Mandatory
Year 1
Biological Psychology
Mandatory
Year 1
Social Psychology
Optional
Year 1
Addiction and the Brain
Optional
Year 1
Psychological Approaches to Therapy
Mandatory
Year 2
Cognitive Psychology
Mandatory
Year 2
Conceptual and Historical Issues in Psychology
Mandatory
Year 2
Personality and Individual Differences
Mandatory
Year 2
Practical Methods in Psychology and Cognitive Neuroscience
Mandatory
Year 2
Social and Development Psychology
Mandatory
Year 2
Neuroscience and Behaviour
Mandatory
Year 2
Research Methods and Analysis
Mandatory
Year 3
Psychology Research Project
Optional
Year 3
Neuropsychology of Action: The Body in the Brain
Optional
Year 3
Understanding Developmental Disorders
Optional
Year 3
Neuropsychology and Applied Neuroimaging
Optional
Year 3
The Visual Brain: Evolution, Development, Learning and Adaptation
Optional
Year 3
Social Neuroscience Research
Optional
Year 3
Cognitive Development and Autism
Optional
Year 3
Mechanisms of Learning and Psychopathology
The above is a sample of the typical modules we offer but is not intended to be construed and/or relied upon as a definitive list of the modules that will be available in any given year. Modules (including methods of assessment) may change or be updated, or modules may be cancelled, over the duration of the course due to a number of reasons such as curriculum developments or staffing changes. This content was last updated on Thursday 16 March 2023.
Cognitive psychology is the study of mental processes, and this module will provide an introduction to the methods used by cognitive psychologists in their investigations of mental processes in humans.
A wide range of topics will be discussed, with some introductory discussion of how they limit human performance in applied contexts. The mental processes to be covered include those that support attention, perception, language, memory, and thinking.
You will have two one-hour lectures per week for this module.
An introduction to the fascinating world of the developing child.
Lectures consider different theoretical, applied, and experimental approaches to cognitive, linguistic, and social development from early to late childhood.
Topics include the development of thinking, perception, drawing, understanding the mind, intelligence, attachment, language, and moral development.
You will have a one-hour lecture weekly.
You will address several different psychological topics using a range of investigative procedures, primarily based on the experimental method.
The module will enable you to critically assess previous research and to design, as well as conduct, analyse, and report on your own studies.
You will learn how to program and use computer software for research and will have the opportunity to be a participant in another person’s study.
You will have a three-hour practical class every other week, plus a two-hour seminar weekly.
This full-year module introduces you to basic aspects of research design, and to the statistical representation and analysis of data.
You will be trained in statistical analysis, using software such as the Statistical Package for Social Sciences (SPSS).
You will gain an understanding of the issues underlying experimental and correlational research designs.
You will have a one-hour lecture weekly.
An introduction to the neural and biological bases of cognition and behaviour. You will learn about the structure and evolution of the brain and the main functions of the different parts.
You will examine how the brain receives, transmits, and processes information at the neural level, as well as its visual pathways. The main scientific methods for investigating brain and behaviour will also be covered.
You will have two hours of lectures weekly.
An introduction to the core topics in social psychology, which is concerned with trying to understand the social behaviour of individuals in terms of both internal characteristics of the person (e.g. cognitive mental processes) and external influences (the social environment).
Lectures will cover topics including how we define the self, attitudes, attribution, obedience, aggression, pro-social behaviour and formation of friendships.
You will have a one-hour lecture weekly.
You will gain a broad understanding of the behavioural and biological mechanisms underlying drug and behavioural addictions. You will be introduced to popular drugs of abuse and identify common themes of addiction and the underlying mechanisms.
You will gain a broad overview of some key theoretical approaches in psychology, in the context of their application to therapy. Three fundamental schools of thought will be examined: the psychodynamic school, the humanistic-existential school, and the cognitive behaviour school, which have strongly influenced the development of contemporary psychological therapy. Lectures will examine the historical context and philosophical origins of a range of different therapies (e.g. psychoanalysis, person-centred therapy, rational-emotive therapy) which may be used in the treatment of common mental health issues (e.g. anxiety, depression, phobias). The theoretical basis of each approach will be addressed, with a consideration of how important concepts are applied in therapeutic interventions.
This module will examine:
You’ll learn about the scientific, historical, and philosophical underpinnings of psychology as a discipline, which will demonstrate the inherent variability and diversity in the theoretical approaches to psychology.
By the end of the module, you will have a good knowledge and critical understanding of the influences of history on psychological theories.
You will explore psychological explanations of personality and individual differences. In particular, the major personality theories are considered in detail and the application of these theories to areas such as abnormal psychology, criminal behaviour, and health are discussed. IQ is also covered and the evolutionary bases of traits. Complementary and alternatives to trait approaches are discussed.
You will be introduced to a range of practical methods from the field of psychology and cognitive neuroscience, and which are used within the School.
You will gain practical experience in projects related to psychology and cognitive neuroscience.
In addition, you will cover topics on the design of experiments and use of cognitive neuroscience techniques including functional imaging, human psychophysics, and animal models of cognition.
Examine theories and experimental studies of social processes and human development.
Topics relating to social processes will include:
Human development topics are also explored in depth such as the:
This module will cover issues in neuroscience and behaviour that are particularly relevant to understanding the biological bases of psychological functions.
Among the topics to be covered are psychopharmacology, psychobiological explanations of mental disorders, dementia, sexual development and behaviour, and methods of studying neuropsychological processes.
You will also examine the effects of brain damage on mental functioning including amnesias, agnosias, and aphasias, among other topics.
This module will cover the basic concepts and assumptions with respect to univariate and multivariate statistics, as well as issues relating to field studies, ethics, the reliability and validity issues as well as basic qualitative techniques. The module will cover ANOVA, post-hoc tests, power, multiple linear regression, factor analysis, the nature of causality and field designs (both experimental and quasi-experimental), ethics, the reliability and validity of measures and field designs, as well as exploring some basic issues in questionnaire design and qualitative methods.
This module will give you the chance to carry out an extended piece of research based on your interests.
A member of academic staff will supervise you in designing, carrying out, analysing, and writing up your project.
The work will be either empirical or computational in nature to test a hypothesis which can be original, or you can extend or replicate an existing study.
This module examines the psychological and neural basis for the planning and control of human action. You will be introduced to scientific research through guided exploration of the neuropsychological bases for human action. You will experience the multi-disciplinary nature of research into human behaviour and, by the end of the module, will understand how a single issue can be addressed from multiple perspectives including: experimental psychology, neurophysiology, neuroanatomy, neuropsychology, and functional brain-imaging.
This module explores how psychologists study and understand disorders of cognitive development. The course focuses largely on disorders which include impairments in attention, memory and/or executive function. Disorders covered include attention deficit hyperactivity disorder (ADHD), autism, reading disorders and Down Syndrome. List of lectures
1. General introduction and research methods
2. Typical development of attention/memory and executive function
3. ADHD
4. Autism
5. Developmental Coordination Disorder
6. Fragile X Syndrome
7. Down Syndrome
8. Preterm Birth
9. Interventions
10. Revision
This module examines the deficits seen in individuals who have suffered brain damage. You will learn about the impairments of language, memory, perception, attention, motor control, executive control and emotion. This module evaluates both the clinical and theoretical aspects of these syndromes. In particular, this module will evaluate the implications regarding how the healthy brain functions.
The central theme of this module is to explore how the architecture and function of the visual brain has been designed and shaped by experiences over a range of timescales. The innate properties of the eye and visual brain that are present at birth have been designed over millions of years of evolution. The brain continues to physically change it structure and function within a lifetime a property termed brain plasticity. Over the years of development, brain plasticity is the driving force for the maturation of different visual brain functions. Even well into adulthood, plasticity is retained in the form of learning, which can optimise performance for certain visual tasks and be exploited for therapeutic uses. Another prominent form of plasticity in the visual brain is that caused by adaptation effects of visual experience over the preceding tens of milliseconds to minutes. The module will examine the consequences of evolution, development, learning and adaptation for visual brain function and perception.
To provide students with an advanced understanding of current social and cognitive neuroscience topics, as well as an understanding of the methods and analyses required to test specific theories related to that topic, and guidance on the critical evaluation of research papers. Students will receive lectures on and study a specific social neuroscience issue in detail, and will devise ways to further research into that issue. The course will provide an introduction to neuroscience methods and will focus on current research and theory behind various aspects of human social interaction, speech communication and body perception from a neuroscience perspective. Complementary evidence from different branches of behavioural and cognitive sciences will be integrated with current neuroscientific research. The course will focus predominantly on the neural mechanisms thought to be involved in the interpretation of our own and others’ bodies, actions, faces, voices and emotions. The course will also provide advice on developing ideas for research as well as how to write for each assessment.
You will cover modern version of nativist and empiricist theories of cognitive development.
This module will also give you an overview of current theories which have been proposed to explain Autism Spectrum Disorder. It will provide an evaluation of these theories using behavioural, clinical and neurophysiological evidence from a range of domains including drawing and musical skills (savant skills), scientific knowledge, maths, social learning (trust and imitation) and social motivation.
You will have two hours of lectures per week for this module.
Supported by lectures, seminars and tutorials, this module aims to provide you with an understanding of the mechanisms of learning and memory in human and non-human animals, and an analysis of pathological conditions involving these systems.
You’ll study topics that include:
Clinical topics include:
Teaching methods
Assessment methods
As a guide, one credit equals approximately 10 hours of work. You will spend around half of your time in lectures, seminars, laboratory classes and tutorials. You will complete the remaining time as independent study. Lecture classes can be between 30-300 students. Laboratory classes typically include 30-60 students. Seminar groups and tutorial groups are usually made up of 10-12 students. Modules are typically delivered by professors, associate professors or assistant professors. PhD students may support laboratory demonstrations and report marking and feedback.
University Park Campus covers 300 acres, with green spaces, wildlife, period buildings and modern facilities. It is one of the UK's most beautiful and sustainable campuses, winning a national Green Flag award every year since 2003.
A degree in psychology gives you skills for a career in psychology as well as transferable skills that can be used in business, education, marketing and legal sectors.
Previous graduate jobs
Our graduates have used their skills in roles such as:
Further study
Many graduates choose to continue studying for a masters or PhD. This is a good option if you want to choose a specialism such as sport psychology or cognitive neuroscience. You then may decide to pursue a career in teaching and/or research at a university.
Other opportunities to help your employability
The Nottingham Internship Scheme provides a range of work experience opportunities and internships throughout the year
The Nottingham Advantage Award is our free scheme to boost your employability. There are over 200 extracurricular activities to choose from
75.3% of undergraduates from the School of Psychology secured graduate level employment or further study within 15 months of graduation. The average annual salary for these graduates was £22,146.*
*HESA Graduate Outcomes 2019/20 data published in 2022. The Graduate Outcomes % is derived using The Guardian University Guide methodology. The average annual salary is based on graduates working full-time within the UK.
Studying for a degree at the University of Nottingham will provide you with the type of skills and experiences that will prove invaluable in any career, whichever direction you decide to take.
Throughout your time with us, our Careers and Employability Service can work with you to improve your employability skills even further; assisting with job or course applications, searching for appropriate work experience placements and hosting events to bring you closer to a wide range of prospective employers.
Have a look at our careers page for an overview of all the employability support and opportunities that we provide to current students.
The University of Nottingham is consistently named as one of the most targeted universities by Britain’s leading graduate employers (Ranked in the top ten in The Graduate Market in 2013-2020, High Fliers Research).
One of the reasons why I chose to study Psychology here was the opportunity to study at another campus overseas, which was one of the best decisions I have ever made!
Sabrina Liew,
BSc Psychology and Cognitive Neuroscience
Faculty of Medicine and Health Sciences
6 years full-time
Qualification
BMedSci and BMBS
Entry requirements
BBC
UCAS code
A18L
Faculty of Science
3 Years full-time
Qualification
BSc Hons
Entry requirements
AAA
UCAS code
C800
Faculty of Science
4 Years full-time
Qualification
MSci Hons
Entry requirements
A*AA - AAA
UCAS code
C803
Our webpages contain detailed information about all processes in your student journey. Check them out alongside our student enquiry centre to find the information you need. If you’re still struggling, head to our help page where you can find details of how to contact us in-person and online.