Password

1. Open IT Accounts and enter your University username and current password then click Login
2. Click Change Password from the left-hand side of the window and follow the instructions
3. Click Logout in the top right-hand corner of the window

1. Open IT Accounts and click Forgot Password?
2. Enter your University username
3. If you have previously set your password questions and answers you will be prompted to answer three of your four questions
4. Once you have done this, click Submit and follow the instructions to change your password
5. To close IT Accounts, click Logout in the top right-hand corner of the window

If you have not completed the password security questions and answers, please contact the IT Service Desk.

The IT Accounts service allows you to set four questions and answers that you can use should you forget your password.

1. Log in to IT Accounts with your University username and current password, then click Login
   If you don't know this, please contact the IT Service Desk on 0115 95 16677
2. If you have already set up your questions and answers you will go straight through to your Account Profile.
   
   If you haven't set up your questions and answers IT Accounts will ask you to enter four of them.
   
   Click Submit and you will be taken to your Account Profile
3. Click Logout in the top right-hand corner of the window

1. Login to IT Accounts with your University username and password
2. In your Account Profile, click Password Challenge Response on the left hand side of the window. Your questions will appear on screen.
3. Untick User Stored Response to edit your previous questions and answers.
4. Once you have made your changes, click Submit