IT Services
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Password

Most networked IT services use the same University password.

About your password

Manage your password

When you change your password for one service, your password will automatically change for other services too.

Some services have their own passwords which cannot be updated by using IT Accounts e.g. Saturn, Vacancy Manager, Agresso and the Unix service.

For more information contact the IT Service Desk.

 

How do I change my password?

I know my existing password

  1. Open IT Accounts and enter your University username and current password then click Login
  2. Click Change Password from the left-hand side of the window and follow the instructions
  3. Click Logout in the top right-hand corner of the window
 

I have forgotten my password

  1. Open IT Accounts and click Forgot Password?
  2. Enter your University username
  3. If you have previously set your password questions and answers you will be prompted to answer three of your four questions
  4. Once you have done this, click Submit and follow the instructions to change your password
  5. To close IT Accounts, click Logout in the top right-hand corner of the window

If you have not completed the password security questions and answers, please contact the IT Service Desk.

 

Avoiding problems with your password

Set your security questions and answers

The IT Accounts service allows you to set four questions and answers that you can use should you forget your password.

  1. Log in to IT Accounts with your University username and current password, then click Login
    If you don't know this, please contact the IT Service Desk on 0115 95 16677
  2. If you have already set up your questions and answers you will go straight through to your Account Profile.

    If you haven't set up your questions and answers IT Accounts will ask you to enter four of them.

    Click Submit and you will be taken to your Account Profile
  3. Click Logout in the top right-hand corner of the window
 

How to change your security questions or answers

  1. Login to IT Accounts with your University username and password
  2. In your Account Profile, click Password Challenge Response on the left hand side of the window. Your questions will appear on screen.
  3. Untick User Stored Response to edit your previous questions and answers.
  4. Once you have made your changes, click Submit
 

Related services

Need help?

Male postgraduate student studying in The Studio, Portland Building, University Park
 

 

The University of Nottingham

University Park
Nottingham, NG7 2RD

telephone: +44 (0) 115 951 5151
fax: +44 (0) 115 951 3666
email: enquiries@nottingham.ac.uk