Digital and Technology Services

Staff IT account

Staff with a UoN IT account can access systems and services relevant to their role.



New to the University?

View detailed information about available IT Services as part of your induction as a new member of Staff, Postgraduate Researcher or Associate (Workspace login required):

Staff IT induction



What can I access?

Staff University IT accounts provide access to the following services and facilities:






check_circle   Staff IT accounts are automatically created for staff members in the University's Human Resources (HR) system and are available from contract start date. Generally this includes professional services staff, administrators, teaching/research related staff (not ‘casual’ staff).

check_circle   You will need your employee IDsurname and date of birth. If you do not have your employee ID, please contact your line manager or HR.

To complete username activation on your start date:

  1. Go to IT Accounts service
  2. Click on ‘Staff’ and follow the on-screen prompts




check_circle   Account holders can manage their own password and security questions via IT Accounts.

check_circle   For more information about passwords and best practice, see links below.



More information

check_circle   Staff have an IT account for as long as they are employed by the University. This will be disabled on their official leave date.

Accounts may also be closed if it is believed an account has been compromised, if the JANET Acceptable Use Policy or Acceptable Use Policy have been contravened or if there is a potential disciplinary or legal case against a particular user.

Access to specialist IT services

Access to specialist IT services may require further approval by a relevant service owner. These services should be used only for work and study connected to the University.

Contact the IT Service Desk for further information.


How do I request access to an absent employee's account?

Examples of situations where a manager asks IS to facilitate access to an absent employee's account include:

  • colleagues of someone on sick leave may want to take on the absentee's duties
  • a research group may want access to data that a colleague had before they left

Even though HR guidance states that copyright for material generated by staff in the course of their employment belongs to the University, there could be difficulties if access is given automatically. For example, an employee may have been legitimately using their email account for correspondence with HR about a perceived problem with their manager.

Ideally, managers should organise their staff's work so that situations don't arise where a request to access someone else's account has to be made. Managers can reduce the risk of by:

  • using services for roles
  • taking care with handovers when people leave

On request from an employee's manager, IS will post an out-of-office message (drafted by the manager) on the email account of an employee who is unexpectedly absent.

If a manager wants access to the contents of the account of an absent employee (or ex-employee), they should ask their HR Advisor to:

  • ask the employee (or ex-employee) for consent
  • broker a mutually acceptable compromise if the employee (or ex-employee) does not/cannot consent

Can I have email for life?

Usually your email is deleted after your termination date (including the grace period) has expired. You would have to make a request to the Registrar to take a copy of your email files.

The process is:

  1. A member of staff makes a request to their Head of School/Department manager to take a copy of their email archive, giving a justification of why they need it. The justification is needed because email generated by staff members, while employed by the University, is considered to be the property of the University rather than the individual.
  2. If the Head of School is willing to support the request, they must seek authorisation from the Registrar, detailing why they believe the request should be granted.
  3. If the Registrar approves, the notification of approval is forwarded to the IT Service Desk.
  4. The notification is logged as a support call and forwarded to the Systems Team to export the data.

The Alumni Relations Office provides an 'email for life' forwarding service. Contact the Alumni Office for more details.


Transfer/migration of services

Sometimes staff need to transfer their IT services due to changes in circumstances.

Examples of types of migrations are:

  • a member of staff changes departments
  • a staff member becomes an Associate

Users who transfer to another department will continue to use their existing username.

Transfer/migration of services to another account may be possible. You should notify the IT Service Desk. If an employee is changing (migrating) to student or Associate, they normally have a grace period in which they will still have access to their 'employee' Z: drive and email.

Otherwise, employee leavers have no residual services or grace period. Members of staff who wish to take advantage of the waivers, should personally copy relevant files before their termination date. The leaver's School or Department manager should ensure there is a procedure in place for this to happen.



Your responsibilities

All staff must take full responsibility for activity within their IT account and adhere to the:

All account owners are requested to take appropriate care with their account details and passwords. 

View the University's Information Security policies (SharePoint log in required):

IT Security Policies



Self Service requests



Related services





Need help?

If you're struggling please get in touch with the team

self service portal

Self Service Portal

Submit and track requests to solve your IT issues

check service status

Check service status

Updates on the University's core IT services



University of Nottingham

University Park
Nottingham, NG7 2RD

telephone: +44 (0) 115 951 5151
fax: +44 (0) 115 951 3666
email: Contact us