Triangle

An IT account gives staff access to a range of IT services at the university. If you require access to specialist services for university work, request IT support.

Activate your new IT account

IT accounts are automatically created for staff. You can start using your new account on your contracted start date.

You will need your employee ID, surname and date of birth. If you do not have your employee ID, please contact your line manager or HR.

Follow these steps to activate your IT account: 

  1. Go to IT Accounts 
  2. Click on ‘UK campus staff’ and follow the on-screen prompts
  3. Create a password by following these steps
  4. Set up an authentication method by following these steps

You will have an IT account for as long as you are working at the university. The account will be deactivated on your contracted leave date.

Your responsibilities

You must take full responsibility for activity within your account and adhere to our IT policies: 

IT policies

An IT account may also be closed if these policies have been contravened, an account has been compromised or there is a potential disciplinary or legal case against a member of staff. You are required to take appropriate care to protect your account details and passwords.


Can I request access to an absent employee's account?

To ensure work can be managed when staff are unexpectedly absent or leave, managers should ensure:

  • Shared mailboxes or helplines are used for managing enquiries
  • Relevant non-sensitive files are stored in appropriate shared locations
  • Staff produce handover notes before they leave
  • An out-of-office message is set up before the member of staff leaves (we can put one in place if the member of staff is unexpectedly absent)

If a manager needs access to an absent employee’s or ex-employee’s IT account to take over their duties, they should ask their HR Advisor to obtain consent from the employee or ex-employee. A mutually acceptable compromise may be agreed if consent is not gained. Requests for IT account access are reviewed and are subject to approval by HR.

If a research group requires access to data that a colleague had before they left, they should contact the colleague’s line manager to make this request.